Hi Amanda! Thank you so much for your glowing review! We're thrilled to hear that you're enjoying our teeth cleaning service with Holly and love the variety of natural foods and treats we offer. Your support truly makes a difference, and we can't wait to serve you again soon! Laura x
Hi Steve! Thank you so much for your wonderful review! We're overjoyed to hear that you find our shop a great place for all your needs and that you appreciate the friendly advice from our knowledgeable staff. Your support means the world to us, and we look forward to seeing you again soon! Laura x
“Good variety of food, however I would love if they sold an offal mix since not all of the food options are balanced mixed and may require added offal.
Staff are friendly and helpful. Love the events they hold”
Hi Genuvieve! Thank you for your lovely review! We're delighted to hear you’re enjoying our variety of food and that you find our staff friendly and helpful. We appreciate your suggestion about an offal mix — it’s feedback like yours that helps us improve! We look forward to seeing you at our events and hope to serve you again soon! Laura x
Hi there! Thank you so much for your fantastic review! We're thrilled to hear that you found our staff helpful, attentive, and knowledgeable. Your kind words really motivate us to keep providing the best service possible. We can’t wait to welcome you back soon! Laura x
“Very helpful and knowledgeable with everything we needed to know about our dog itchy all the time and helped us with products we needed to help our dog”
Hi Leah! Thank you so much for your fantastic review! We're so glad to hear that our team was able to provide you with helpful information and the right products to assist with your dog's itchiness. Your kind words mean a lot to us, and we look forward to continuing to support you and yoru pooch! Laura x
Hi Angela! Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our friendly and helpful staff, as well as our lovely selection of products. Your kind words truly inspire us, and we can't wait to welcome you back soon! Laura x
Hi Stacey! Thank you so much for your amazing review! We're thrilled to be your go-to for your dog's treats and are so glad you appreciate the quality and fast delivery. Your recommendations mean a lot to us, and we can't wait to serve you and your pup again soon! Laura x
Hi there! Thank you so much for your fantastic review! We’re thrilled to hear that you love the ball and find it safe for your growing boof. It's wonderful to know that you appreciated our speedy delivery too. Your support means everything to us! Laura x
“I am on the Labrador uk site and whenever someone is looking for treats and chew I always tell them to use you because great service and great choice”
Hi Paul! Thank you so much for your fantastic review! We’re thrilled to hear that you recommend us for treats and chews, and we truly appreciate your kind words about our service and selection. Your support means a lot to us, and we can’t wait to welcome you and your fellow dog lovers back again soon! Laura x
Hi Heidi! Thank you so much for your fantastic review! We're thrilled to hear that you love our products and that our service has met your expectations. We can’t wait to welcome you back soon! Laura x
Hi Ann! Thank you so much for your fantastic review! We're so happy to hear that your dog loves all the chews and enjoys the immense variety we offer. Your feedback means a lot to us, and we can't wait to continue providing you with products that keep your pup happy! Laura x
Hi there! Thank you so much for the fantastic review! We're thrilled to hear that you think so highly of us. Your support means everything, and we look forward to continuing to provide you with top-notch products and service! Laura x
Hi there! Thank you for your fabulous review! We're delighted to hear that you consistently enjoy our products and that our customer service manager (the amazing Sam) has made a positive impression. Laura x
“Absolutely lovely local place for all natural food. Always served with a smile and it’s great to support the local businesses! We currently get raw food delivered weekly and our boy loves the variety!”
Hi Sam! Thank you so much for your wonderful review! We're delighted to hear that you love our all-natural food and appreciate the smile our team brings. Supporting local businesses means the world to us, and we're so glad your boy enjoys the variety! Laura x
“Dragonfly just delievered the goods again in every way. Fantastic bulk-buy products, healthy, natural proteins, long lasting chews for my two veliciraptors. They love them. As always the customer service was second to none, The website easy and reliable to use. Communications prompt, and the delivery speedy. I won't go anywhere else for my dog treats and chews - apart from anything else my boys wouldn't let me!!! Thank you Laura, as always for brilliant service and products :)”
Hi Gen! Thank you for your amazing review! I'm so glad to hear that our bulk-buy products are a hit with your two chompers. I truly appreciate your loyalty and are delighted to be your go-to for dog treats and chews! Laura x
“Made up with the Halloween knots bear and Kong bat for my French bulldogs for Halloween. Came in good time and was made up to receive the purple bear.”
Hi there! Thank you so much for your lovely review! We're thrilled to hear that your French bulldogs are enjoying the Halloween knots bear and Kong bat. Yay to the purple bear! Wishing you and your pups a fantastic Halloween celebration! Laura x
Hi Jackie! Thank you so much for your lovely review! We're thrilled to hear that you enjoy our natural products. Your support means everything to us! Laura x
“Following severe delay with the delivery from DHL, (still not delivered and in DHL delivery depot) Sam kindly resolved the issue by resending our order via Royal Mail. Sam gets full marks for her Customer service however I suggest Dragonfly consider who they use as their courier in future. I will think twice about ordering if its DHL!”
Hi Peter! Thank you for your review and for highlighting Sam's excellent customer service! We’re truly sorry to hear about the delivery delay with DHL. Your feedback is valuable, and we will definitely reconsider our courier partnerships moving forward - it is so hard to find a consistently reliable option! We appreciate your understanding and hope to serve you better next time! Laura x
“I love Dragonfly Products. Always good quality, good communication for delivery and never have to wait long for delivery. I have the pate regularly and my dogs love it!!!!”
Hi Tina! Thank you for your fantastic review! We're thrilled to hear that you love Dragonfly Products and that your dogs enjoy the pate. It's wonderful to know that our quality and delivery service have made a positive impression. We truly appreciate your support! Laura x
“Bit of a trek getting back home, I don't do close to the edge lanes but there i was... getting to the warehouse was a breeze. Shop had everything I went for, stocked up nicely. Lovely clean shop, staff are excellent. Enjoyed my visit today.”
Hi Denise! Thank you for your fantastic review! We're thrilled to hear that you found everything you needed during your visit and that our shop met your expectations. It's wonderful to know our team made a positive impression. We hope to see you again soon! Laura x
