DML Reviews

Name: DML
Address: Unit 17A Cobra Court, Manchester, Unit 17A Cobra Court, Manchester, Manchester
Rating: 4.80

4.8 Rating 339 Reviews

96 %

of reviewers recommend DML

4.8

Based on 339 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About DML:

We've quickly established ourselves as one of the leading names in contemporary trend-lead men's denim. At DML we pride ourselves on providing signature fits, fabrications and confidence to the consumer. We've cemented ourselves as industry leaders in developing ecological manufacturing processes as well as embracing new production technologies that make our denim a cut above the competition.

Visit Website

Phone:

01618646035

Email:

customerservice@dmljeans.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have tried numerous brands of jeans over the years. DML is by far the best.”

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“Once again…. Great quality. Great price and excellent service!”

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“Great quality, great prices, great service.”

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“Very competitively priced with excellent delivery times.”

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“Refund given immediately, good service!”

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“Excellent service as always. Can't fault DML for their prices, quality of clothing and speed of delivery. 1st class!”

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“The denim shirts were very good quality. I have several pairs of their shorts and I find them to be a nicely styled and finished, value gor money product as compared to high Street retailers. Delivery is prompt too. I shall order more denim in the future.”

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Hi Andrew Thank you for your great feedback on our products we look forward to welcoming you back to our store soon. Best Wishes Customer Service Team

“I have bought three pairs of jeans and cargo trousers now from this company. The quality is excellent and the dispatch and delivery time is short. I would definitely recommend this company.”

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Hi Guy Thank you for your great feedback on our product we look forward to serving you again soon. Thanks Customer Service Team DML Jeans

“I had to return a pair of jeans which I had ordered incorrectly and therefore I returned them, with the intention of placing a correct order. DML customer service dealt with it immediately. They advised the correct sizing and garment name. DML are thoroughly recommended for their personal service. And, of course, their garments quality.”

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Hello Roger Thank you for your positive feedback, we will pass on your lovely comments to our customer service team. we look forward to you visiting our online store again soon. Have a lovely day Customer Service Team. DML Jeans

“2nd pair I’ve purchased… great fit… no complaints”

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Cheers for the great feedback Grant. Best Regards Customer Service Team DML Jeans

“A customer service department with a real person that communicates properly.. responds to calls and e mails.. Further more their jeans fit very well good quality denim with a variety of wages. It’s now my go to brand..!!”

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Hi Nigel Thank you so much for your positive feedback about our products and the service we offer we really appreciate this and will forward to our team. We look forward to welcoming you back to our store again soon. Have a fantastic week! Best Regards DML customer service team.

“I have bought several pairs of DML jeans in various shades of colour. These are really good quality denim and very well made with an excellent cut They rival many of the leading brands at a fraction of the price I would highly recommend checking them out”

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Thank you for your feedback it's great to hear that you love our product so much! we can't wait to welcome you back to our online store.

“Best fitting value jeans out there.”

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Thanks Lee for your positive feedback on our product we work hard to deliver a great product at an affordable price. Have a great day! DML Customer Service Team

Cheers Lee We are glad that you like our products! Best Wishes Customer Service Team

“Purchased 3 items 2 pairs of jeans and 1 pair of denim shorts. Jeans superb no issues Shorts lovely material and fit - awful piddly zip puller way to small and kept falling to side not easy to align straight to small to move it in to and vertical position broke of after a week after all the handling.”

Helpful Report

Hi Jason We are sorry to hear that you have received an item with a faulty zip. If you can e-mail me at customerservice@dmljeans.co.uk with your order number and the style we can look at sorting this out and getting you a replacement or refund on that item. Would you be able to send me images of the faulty zip so that we can forward this to our quality team to discuss with our manufacturer. Thanks Gareth Customer Service Team

“Product looks really nice and of good quality, perfect fit as well. I love it”

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Thank you for your positive feedback on our products we will forward your feedback to our team. Best Wishes Customer Service Team

“ordered cargo pants 👖, unfortunately not in stock in my size and money refunded, spoke to Monica in customer service, other size sent out as a priority and postage refunded..what can I day but amazing people ,amazing company and the best fitting, quality jeans and pants ever, won't go anywhere else..look forward to new ranges coming soo 😀”

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Hello Thanks for the amazing feedback on our product from time to time our system can show an item in stock when our warehouse no longer has this, I can only apologise for this and I am sorry that we did not e-mail to let you know that it was out of stock before we issued the refund. Unfortunately, I cannot locate your order as your review has been submitted Anonymously, However if you can email me at customerservice@dmljeans.co.uk I will be able to look into this for you further and see what we can do for you. Thanks again and look forward to hearing from you. Thanks Customer Service Team

“Ordering online fails to make clear that expensive delivery charges and import fees will also need to be paid if you are outside the UK (Ireland in my case). Order total €35 Delivery€17 Import fees €16 Needless to say I will unlikely use them again.”

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Hi Peter I am sorry to hear that you are disappointed with the charges and delivery fees on your order. We do clearly state in our delivery terms that we do not charge VAT on goods shipped outside of the UK and that import charges may be levied by your countries customs import revenues department. The delivery charge is clearly stated on the order to review before confirming your payment. I have attached a link below to our delivery and returns terms and conditions for your reference if you would like to discuss this further please feel free to e-mail me directly on - customerservice@dmljeans.co.uk DELIVERY & RETURNS https://www.dmljeans.co.uk/pages/delivery-returns Thank you DML CUSTOMER SERVICE TEAM

“Ordered jeans and cargo pants and they absolutely spot on and fit perfectly. Will definitely be ordering again and very soon 👌”

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Hi Jaime Great to hear that you like our Cargo's! we will forward your feedback to our design team so that they can make sure we have some great new styles added to our collections soon. look forward to seeing you back at our store soon Best Wishes Customer Service Team

“Nice Chinos and the length is perfect.”

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“Straight leg style but just too wide.”

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Hi Roger Thanks for reaching out to us, we give a guide to our measurements of our fits on our website which may be of help to you when selecting from our fits, I have attached the link for you below if this is of help. We know that everyone's style is different and some time items may not be the fit that you require. If you would like to return the item we would be more than happy to refund you for your item. https://www.dmljeans.co.uk/pages/fitguide I hope that this information is satisfactory but If we can be of any assistance to you in the future please don't hesitate to contact us on email at customerservice@dmljeans.co.uk. Thank you Customer Service Team. DML JEANS

DML is rated 4.8 based on 339 reviews