Denman Brush Reviews

Name: Denman Brush
Rating: 4.64

4.6 Rating 5,101 Reviews

91 %

of reviewers recommend Denman Brush

4.6

Based on 5,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Denman Brush:

STARTED BY AN INNOVATOR MORE THAN 80 YEARS AGO, THE ICONIC DENMAN BRAND REMAINS A LEADING LIGHT IN HAIRDRESSING TODAY.

A truly global brand, Denman is sold in over sixty countries and used by many thousands of hairdressers, barbers and beauty professionals. The company’s commitment to continually developing new products and support creativity ensures that Denman remains the hairdressers’ hairbrush.

Visit Website

Phone:

02891462141

Email:

customerservice@denmanbrush.com

Location:

Denman International, Clandeboye Road, Bangor
BT20 3JH

Denman Brush 5 star review on 18th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great brush, because bristles are flexible it can cope with being in a bag and not going out of shape. Easy to clean, great for curly to wavy hair, recommend.”

Helpful Report

Posted 2 years ago

“Your brush Does Not grip the hair! I’m very disappointed in this product! Please comment .”

Helpful Report

Posted 2 years ago

Hello Jennifer, thank you for your review of your new brush. I am sorry to hear your brush is not working out for you. If you wish to discuss further please contact our team on e-mail address customerservice@denmanbrush.com so that we can help resolve any issues you are having. Kind regards. Jill

Posted 2 years ago

“It would have been a 5* review, but for the fact that I can't use the Thermoceramic Curl brush as the handle is too short - I have arthritis in my hands.”

Helpful Report

Posted 2 years ago

“Good product and good communication re: delivery. However, when I ordered the brush the website doesn’t give you an estimated date of delivery.”

Helpful Report

Posted 2 years ago

“I’ve used the same Denman brush for shampooing and untangling my hair for years and it’s always gods to get a new one. I like how it massages my scalp too and the colours are a treat. Thanks.”

Helpful Report

Posted 2 years ago

“Bought a replacement head (the second one in 35years!). Great that you can still buy parts for an original brush and not have to throw away a big chunk of plastic. Great service from a British company”

Helpful Report

Posted 2 years ago

“I looked in my local Salon Services branch and found they had only 3 different Deman brushes available. When I asked the assistant where the rest were I was told: "This is it". So I decided to check out the Denman website where I found that I could replace the pads and pins and effectively refresh my old and trusted brushes. The pads arrived very quickly and I am extremely happy. Thanks. Peter Regan.”

Helpful Report

Posted 2 years ago

“Got this brush for my 6year old i have 1 myself and its the only brush I can use on her with out her crying or getting stuck in her hair, I have tried alot of detangler brushes, wet brushes etc and this is definitely the best, no more tears (thank god) peace at last...lol”

Helpful Report

Posted 2 years ago

“I always have loved Denman, simply the best!”

Helpful Report

Posted 2 years ago

“Outstanding communication and delivery service.”

Helpful Report

Posted 2 years ago

“I have owned a large Denman Brush for several years and have always enjoyed using it depending on the length of my hair, especially during lockdown in 2020. My latest purchases are for coping with slightly shorter hair.”

Helpful Report

Posted 2 years ago

“I used it to brush my hair in the shower and the brush fell apart.”

Helpful Report

Posted 2 years ago

Hello Raeanne, thank you for your review of your new brush. I am sorry to hear this has happened. I see from our records that one of our team has replied to your e-mail helping to resolved this issue for you. If their suggestions have not been successful, please let us know. Kind regards. Jill

Posted 2 years ago

“Really lovely brush , great service from Denman !!!”

Helpful Report

Posted 2 years ago

“I am appalled by the service I received. I paid for next day delivery. This was on a Friday, the item did not arrive until the following Tuesday. I emailed the company, without any response. I would not return nor recommend.Buyer be away”

Helpful Report

Posted 2 years ago

Hello Chloe, Thank you for your review and feedback. I apologise for any inconvenience caused by the delivery of your order. I also apologise if you did not receive my previous reply sent on 22nd August. Please check your junk or spam folders as it may have been filtered there. In my previous response, I apologised for any inconvenience caused and explained our warehouse processing hours. As your order was placed on Friday after order processing closed, it was swiftly dispatched on Monday and you received it on Tuesday. I hope this explanation helps clarify the situation. If you have any further concerns or wish to discuss this further, please feel free to contact us at customerservice@denmanbrush.com. Thank you for bringing this to our attention and allowing us the opportunity to address your concerns. Kind regards, Jill

Posted 2 years ago

“This brush was a replacement for my previous Denman Brush which was 20 years old! My new Denman Brush seems like a higher quality than what I found at retail.”

Helpful Report

Posted 2 years ago

“Easy to order.”

Helpful Report

Posted 2 years ago

Hello Rich, thank you for your review. We are glad to hear your new brush is working well for you. The bristles/pins do tend to soften over time and use. Take care. Jill

Posted 2 years ago

“I did not receive the complete order and I had to pay customs (this it is not clearly stated in the FAQ) on top of that, I had to pay customs for the whole order, never again.”

Helpful Report

Posted 2 years ago

Hello Ricardo, thank you for your review and feedback. We were very sorry to hear you had to pay customs on your order, as explained in our correspondence you should not have had to pay and hopefully your customs department will refund. Further to our e-mail correspondence we also arranged a refund of the missing items. Apologies again for this error. If you wish to discuss further please contact our team on e-mail address customerservice@denmanbrush.com. Take care. Jill

Posted 2 years ago

“Have bought Denman brushes for years and they are always great quality.”

Helpful Report

Posted 2 years ago

“I visited the site via a link I found when searching for a particular type of brush. I purchased the brush and didn't really spend much time on the website. I was able to do what I needed to do without any issues.”

Helpful Report

Posted 2 years ago

“Noticed Denman from the innovation spirit behind their multi layered comb. And so on and so forth. Consider myself as ole money as an OG can safely be in any capital environment. Lol”

Helpful Report

Posted 2 years ago

Denman Brush is rated 4.6 based on 5,101 reviews