Daewoo Electricals Reviews

Name: Daewoo Electricals
Address: Brightgate House, 1 Brightgate Way, Stretford, Manchester, Manchester
Rating: 4.25

4.3 Rating 678 Reviews

81 %

of reviewers recommend Daewoo Electricals

4.3

Based on 678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Write Your review

Tell us how Daewoo Electricals made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Daewoo Electricals 5 star review on 23rd March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CDs wouldn't play, 1 microphone doesn't work. Emailed but still had no response!! Poor product poor customer service. Never again!”

Helpful Report

Posted 1 year ago

Hi, We responded back to your email on 07 Mar 11:41, Please check your junk / spam folder and reply back with your order number. Kind Regards Customer Services

Posted 1 year ago

“Ordered a food steamer which never arrived/left the warehouse. Had to make contact again and 2nd order placed. Terrible customer service and won't be ordering again.”

Helpful Report

Posted 1 year ago

Dear David,Thank you so much for taking the time to share your feedback regarding your recent experience with Daewoo Electricals. We truly appreciate your valuable input and apologise for the inconvenience you encountered. We sincerely apologise for the unfortunate situation where your food steamer never arrived , leading to the need for a second order. We understand how frustrating this must have been for you, and we are deeply sorry for any inconvenience caused. Your feedback regarding our customer service is also duly noted, and we apologize for falling short of your expectations. Kind Regards Customer Services

Posted 1 year ago

“Bad experience, dawoo used currier which never delivered my parcel. Had to wait 2 weeks then eventually got refund.”

Helpful Report

Posted 1 year ago

We are sorry for the experience you have received. Please let us know if there is anything we can do to assist.

Posted 11 months ago

“The air fryer just stopped working after 1 year, for no reason and won’t turn on (not a fuse or plug issue). Be careful if you do decide to buy this item, the warranty on the website may say 3 years warranty, but you have to register with the actual brand to be able to claim after 1 year, which is hidden in the user manual. I wish we had just spent the little extra and gone for a better brand. It is also a nightmare to clean and heavily stains the area around it. Would advise to avoid!”

Helpful Report

Posted 1 year ago

Dear Customer, As this is out of the 12 months retailer warranty can you please provide your ticket reference or postal registration number for the extended warranty so we can retrieve your details. Unfortunately, if you have not registered for the extended 2 year warranty as advised in the manual then we are unable to assist you further. Kind Regards Customer Services

Posted 1 year ago

“I bought a Darwoo ash cleaner. It came with no instructions. Used once and the ash fell back out of the pipe. 30 quid down drain. No contact or helpline on here. Terrible service and terrible product”

Helpful Report

Posted 1 year ago

Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number usually starts with FLR Many Thanks

Posted 1 year ago

“I wanted to contact Daewoo, couldn't access live chat and the form to fill in didn't have anything that was to do with my problem. Why don't you have a telephone number. I have my product under warranty and even in that area I couldn't find anything to help me make contact easily. Very poor communication for such a large company. Will think twice about buying another product from you.”

Helpful Report

Posted 1 year ago

Hi, please contact our customer service team via email and they will be happy to help! help@daewooelectricals.com - Many Thanks

Posted 1 year ago

“Purchased a Daewoo Halogen 2 in 1 Airfryer from my local Co-op last Febuary 2023. As of yesterday 5th of March 2024 its given up completely! .. I filled out the online extra warranty for peace of mind. So I'm hoping Daewoo UK will be in touch. I expected the Airfryer to last alot longer than 13 months??”

Helpful Report

Posted 1 year ago

Hi, please contact our customer service team via email and they will be happy to help! help@daewooelectricals.com -Please also include the model number usually starts with (SDA) and your receipt - Many Thanks

Posted 1 year ago

“Gave it away”

Helpful Report

Posted 1 year ago

Hi, please contact our customer service team via email and they will be happy to help! help@daewooelectricals.com -Please also include the model number usually starts with FLR and your receipt - Many Thanks

Posted 1 year ago

“Bought a Daewood 500w glass jug and blender over a month ago. The blender arrived within few days as delivery and order was prompt however the appliance was faulty and wouldn’t function al all. Contacted customer service by email who responded immediately and were very helpful. The company immediately gave me a full refund which was great customer service. I have bought other appliances in the past which was good and fully functional.”

Helpful Report

Posted 1 year ago

“Just received my spot cleaner the suction does not work how can I correct it”

Helpful Report

Posted 1 year ago

Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number usually starts with (FLR) and your receipt - Many Thanks

Posted 1 year ago

“Item I bought was a Christmas present, utter rubbish from getting it out of the box. Beer pump didn’t work and gas just escaped from the connection point. Had a nightmare getting the return note, asked for a replacement to the product and was just refunded instead. Joke, had to go out and repurchase something else instead just a massive pain! Would definitely not use daewoo or any of its cheap products again!”

Helpful Report

Posted 1 year ago

Dear Shirleyann,Thank you so much for taking the time to provide us with your feedback on your experience with Daewoo Electricals. We truly appreciate your valuable input. We sincerely apologize for the inconvenience and frustration you faced. We are deeply sorry for the inconvenience caused in obtaining the return note and for the misunderstanding regarding your replacement request. We apologize for the confusion, as our intention was to provide you with a replacement product which we unfortunately did not have in stock. We value your feedback and will use it to improve our products and services.

Posted 1 year ago

“Ordered a vacuum cleaner on Jan 12th on the 16th I have to phone to see where my order is as it says 2 working days to dispatch.so the 16th is the third working day.then I'm talked to with an attitude like it's my fault that they haven't dispatched my order.not interested in listening just blunt do you want the order or not.no apologies for late dispatch.i would not recommend buying direct from this company.the customer service is the worst I've ever encountered.im surprised you have any customers at all with customer service staff are not bothered about the reputation of your company.”

Helpful Report

Posted 1 year ago

“It's very cheap electronic tv with High price don't buy for feedback call me on this number 8169221063 From Mumbai.”

Helpful Report

Posted 1 year ago

I am sorry but we do not hold the warranty for Daewoo Televisions, this is held by another company.. For further assistance such as reporting a fault or if you require any spare parts / manuals please call 0844 854 6715 or click here to be redirected to their website. Alternatively you can email them directly at webenquiries@dad-online.co.uk Kind regards Customer Services

Posted 1 year ago

“I’ve just received a Daewoo electric carving knife as my Murphy Richards one that I’ve had for years had gone blunt. I read reviews & decided on Daewoo. How wrong I was. The on off button needs to be more forward towards you as I can’t reach it with my thumb, I need to use my finger which is weird. I’m used to using my thumb. I couldn’t slice my beef thin & it was like shredding it. Some even got caught in between the blades. To me this knife is awful & I can’t return it as I’ve used it. I’m really not happy.”

Helpful Report

Posted 1 year ago

Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number usually starts with (SDA) and your receipt - Many Thanks

Posted 1 year ago

“Bought a Daewoo SDA2100 in 2021 (Date code 10/2020) and despite genuinely only having used a few times, it has failed shedding shards of white plastic like substance from the motor itself. Contacted Daewoo Electricals (Oct 2023 ticket 102237) and they were not helpful as I had not registered for the 3 year warranty and had taken the cover off to show where the shards were coming from. (Simple 4 screws, no warranty seal, and I am an Electrical Engineer). Daewoo Electricals simply not interested - might have thought they would be keen to understand why the motor is apparently disintegrating let alone providing some customer support. I would argue the item is not of merchandisable quality and would not recommend.”

Helpful Report

Posted 1 year ago

Hello, We are sorry you are not happy with the response you received from customer services. As you took the item apart as shown on images you provided to us on 21st October - there was nothing further we could do to assist in that matter. As we explained in the message on 25th October - If the item was registered for the extended warrantee, we would have been able to provide a replacement item as the issue you mentioned would require a replacement item - There was and still is unfortunately nothing we could advise or provide to resolve the issue the you had with the item as a new item was required to resolve the issue you had. As you took the item apart the warrantee would/ is instantly void as we explained. Unfortunately, even if you had registered for the extended warrantee, as you had dismantled the item the warrantee is void so there would be nothing, we would have been able to do. Please accept our apologies on this.

Posted 1 year ago

“BOUGHT A PRODUCT BUT CAN'T REGISTER FOR THE EXTENDED WARRANTY, BIT OF A FRAUD REALLY.”

Helpful Report

Posted 1 year ago

Dear Customer To validate your warranty can you please attach your receipt, if you are unable to do this via an attachment to this email then please post your receipt and a covering letter including the model number & your full name and address Daewoo Registration Customer Services ESG-Sambro Dumers Lane Bury BL9 9UE Please note your original receipt will be posted back to you along with confirmation of the warranty. Kind Regards Customer Services

Posted 1 year ago

“Total rubbish. Unable to screw both items as fixtures don't fit”

Helpful Report

Posted 1 year ago

Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number usually starts with (SDA) and your receipt - Many Thanks

Posted 1 year ago

“Takes hours to get hot”

Helpful Report

Posted 1 year ago

Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number and your receipt - Many Thanks

Posted 1 year ago

“Bought a Daewoo cordless vaccuum Cyclone freedom. It doesn't pick up anything. Total waste of money. Not at all happy”

Helpful Report

Posted 1 year ago

“I ordered daewoo hotplate almost a month ago and one of its plate is not working now. Warranty is mentioned on the box. Am very much depressed because of this”

Helpful Report

Posted 1 year ago

Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number usually starts with (SDA) and your receipt - Many Thanks

Posted 1 year ago

Daewoo Electricals is rated 4.3 based on 678 reviews