Daewoo Electricals Reviews

Name: Daewoo Electricals
Address: Brightgate House, 1 Brightgate Way, Stretford, Manchester, Manchester
Rating: 4.25

4.3 Rating 678 Reviews

81 %

of reviewers recommend Daewoo Electricals

4.3

Based on 678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Daewoo Electricals 5 star review on 23rd March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for an item after 15 days. Daewoo blame carrier and although now sending a replacement still not collected by carrier. Website offers communication by live chat which is not actually working and no telephone numbers exist to actually speak to someone. Frankly a disgrace. I hope the item is better than the service if it ever arrives. Only communication is via email which is simply not good enough.”

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Posted 2 years ago

Thank you for your feedback it is much appreciated. Many Thanks

Posted 2 years ago

“Not received my parcel!”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, we are sorry to hear this. Our customer service team have contacted you directly to look into this further. Many Thanks

Posted 2 years ago

“Toaster was unfinished. Bad quality control. I had to take the toaster apart to fold the side panel clips down. Also the kettle has a slight dent on the chrome trim unfortunately stands out when the light reflex of it.”

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Posted 2 years ago

Thank you for your review, we appreciate the feedback.

Posted 2 years ago

“Item still not arrived, friend ordered same item (air fryer) being told is lost and has had refund, very poor service from direct company order, expect better service asking for review when don't even have the item”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, we are sorry to hear this. Our customer service team have contacted you directly to look into this further. Many Thanks

Posted 2 years ago

“Still waiting for delivery”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, we are sorry to hear this. Our customer service team have contacted you directly to look into this further. Many Thanks

Posted 2 years ago

“Almost 2 weeks and still awaiting delivery of kettle and toaster. Change your courier service from Evri to someone else! Cannot give a review of product…,have not got it!”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, we are sorry to hear this. Our customer service team have contacted you directly to look into this further. Many Thanks

Posted 2 years ago

“Still awaiting two items two todays off work to wait in for the dates to be changed then for only one item to be delivered not really impressed an still don’t have all my items an it’s been a little while since I ordeeed won’t be ordering for here again”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, we are sorry to hear this. Our customer service team have contacted you directly to look into this further. Many Thanks

Posted 2 years ago

“Cannot comment on my item as I still have not received it, I just advise your company to use a different delivery company as they are completely rubbish, I have no idea when my item will turn up”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, we are sorry to hear this. Our customer service team have contacted you directly to look into this further. Many Thanks

Posted 2 years ago

“Still waiting for my parcel 9 days after ordering”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, we are sorry to hear this. Our customer service team have contacted you directly to look into this further. Many Thanks

Posted 2 years ago

“Order was cancelled with no explanation. Now have to wait several days for a refund. Looks like they accepted army order when there was no stock available. First time using Daewoo and not impressed at all with them”

Helpful Report

Posted 2 years ago

“Let down by your delivery company company EVRi. Aka Hermes! Shambles Still waiting for my Air Fryer.Will be contacting Daewoo for a full refund.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you have not received your order. We have sent an email to your email address and we hope to hear from you soon. Once again please accept our sincere apologies.

Posted 2 years ago

“Still waiting for my parcel and unable to contact you or delivery people except by email. Would never use your delivery agents if I had a choice due to bad experience with them previously”

Helpful Report

Posted 2 years ago

Hello, we are sorry to hear about your recent experience. I can see that you have emailed our customer service team this morning and they are currently investigating this with the carrier. Please accept our sincere apologies

Posted 2 years ago

“I am still awaiting my purchase. Therefore I cannot give you any kind of review until such time as it arrives”

Helpful Report

Posted 2 years ago

We are sorry to hear this. Can you please email your order details to help@daewooelectricals.com so we can look into this further? Once again please accept our sincere apologies.

Posted 2 years ago

“Product never turned up. No response from Daewoo. £85 down and no product.”

Helpful Report

Posted 2 years ago

Hello, I can see that our customer service team have not received any previous emails from you before this morning and a reply was sent today at 11:57. Should you require any further assistance please email help@daewooelectricals.com and a member of our customer service team will be happy to assist you further. Many Thanks

Posted 2 years ago

“Daewoo could not be bothered to help with a query about one of their product SDA1334GE so will be going elsewhere. Disgraceful customer service”

Helpful Report

Posted 3 years ago

Hi, Our system shows that we responded to your email on 29 Mar @ 13:47, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number usually starts with SDA Many Thanks

Posted 3 years ago

“Headache using the web site. After I press the PAY button nothing happens so I need to login again and reenter my address and credit card. Finally I used Google instead of Safari and got the words :- ORDER COMPLETE! Your order has been placed, thank you for shopping with us. Phew! That's solved it!”

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Posted 3 years ago

“I have ordered and paid for a replacement part (lids for a buffet hot plate). After 5 weeks still no part delivered. I’ve emailed several times and no reply.”

Helpful Report

Posted 3 years ago

We are sorry to hear this. Can you please email your order details to help@daewooelectricals.com so we can look into this further? Once again please accept our sincere apologies.

Posted 3 years ago

“I have not received my order yet”

Helpful Report

Posted 3 years ago

We are sorry to hear this. Can you please email your order details to help@daewooelectricals.com so we can look into this further? Once again please accept our sincere apologies.

Posted 3 years ago

“Still have not received my item more than 2 weeks later and have had little communication from either Hermes or Daewoo and have been unable to call Daewoo to have this issue resolved. I will never shop from this retailer again.”

Helpful Report

Posted 3 years ago

Hello, I am sorry to hear this. I can see that you were contacted on Wednesday and you have since been contacted again. If you require any further assistance, please let the customer service team know. Thanks

Posted 3 years ago

“I still haven't received my microwave”

Helpful Report

Posted 3 years ago

Hello, we are sorry to hear about your recent experience. I do believe that our Customer Service team have been in contact to provide you with an update on this query. If there is anything else that you wish to query then please do let them know. Thanks

Posted 3 years ago

Daewoo Electricals is rated 4.3 based on 678 reviews