Daewoo Electricals Reviews

Name: Daewoo Electricals
Address: Brightgate House, 1 Brightgate Way, Stretford, Manchester, Manchester
Rating: 4.25

4.3 Rating 678 Reviews

81 %

of reviewers recommend Daewoo Electricals

4.3

Based on 678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Write Your review

Tell us how Daewoo Electricals made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Daewoo Electricals 5 star review on 23rd March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for an update on a replacement”

Helpful Report

Posted 3 weeks ago

Hi, We haven't had a responce since our email on Wednesday 08:51 ? Please reply back to the original email so we can get a replacement dispatched out to you ? Kind Regards Customer Services

Posted 3 weeks ago

“My toaster arrived ....I only just unpacked it as I was away. It seems there is a crack so am returning it.”

Helpful Report

Posted 3 months ago

Hi, We are extremely sorry to hear this, Customer services have emailed you and once we have a responce we will action accordingly. Once again please accept our sincere apologies Kind Regards Customer Services

Posted 3 months ago

“Ordered a microwave and it arrived faulty was sent a new one which had the same fault. Requested a refund”

Helpful Report

Posted 4 months ago

Hi, We are sorry to hear this, i can confirm a full refund was issued Once again please accept our sincere apologies Kind Regards Customer Services

Posted 4 months ago

“Ordered the £50 stair cleaner. It arrived with a few drops of water and detergent in it but the brush was clean so we were a little suspicious it had been used already and a new brush placed on it. We ordered direct from the manufacturer also not off eBay or a third party. Used about 4 litres of water (clean) and it literally draws back no exaggeration about 5% of the water in what appears and transpires about 2cm of dirty water. The suction is chronically poor! Returned back then got sent back. Customer services were very responsive no issues with them.”

Helpful Report

Posted 11 months ago

Thank you for your product review, we are sorry for the experience your received. Please let us know if we can assist you further.

Posted 11 months ago

“Had to send constant emails to eventually get my items and when I opened my microwave it was dented on the top”

Helpful Report

Posted 1 year ago

Hi, please contact our customer service team via email and they will be happy to help as we have been unable to find any communication from you help@daewooelectricals.com - Please also include the model number usually starts with SDA and your receipt - Many Thanks

Posted 1 year ago

“Great product and price for a 5 in 1 air fryer microwave. Let down by the couriers delivering with the turntable smashed !! The lovely girls on customer service were really helpful but the resolution of this problem to me seems absolutely ridiculous! They want to take back the whole microwave and scrap it! All I want is a new turntable and I don't want to waste a complete appliance as it is not ecologically or economically correct!!! Surely they could just send me a replacement turntable!!!”

Helpful Report

Posted 1 year ago

Dear Customer - We are sorry to hear of the service you have received, we have responded to your query via email which we have advised that we have sent a replacement glass turntable. Once again please accept our sincere apoligies Kind Regards Customer Services

Posted 1 year ago

“We purchased an ash hoover for our log burner and sadly it broke within a week. Customer services refused to issue a refund and did not ask us to return it. We were told to bin it and lost our money. DO NOT USE THIS COMPANY.”

Helpful Report

Posted 1 year ago

Hi, We cannot find any contact from you or anything quoting your order number, please let us know your ticket number so we can investigate this further ? Kind Regards Customer Services

Posted 1 year ago

“Ordered 2 halogen fires, but on delivery one was totally smashed to bits, got in touch with daewoo who asked for it to be returned. Waited for them to contact me regarding postage, but unfortunately had to keep responding back has had no printer to print returns label. One was eventually sent out to me in the post of which i have returned the parcel back at the shop they stated to send it back, of which is dpd, but got no receipt to comfirm return from shop, said i would get email but nothing yet. Been a very drawn out purchase, wanted these for xmas day never happened.still waiting for refund for the broken damaged fire.”

Helpful Report

Posted 1 year ago

“Buying the product was fine, delivery was fine, however the product itself wasn't great. The co2 canister exploded obviously rendering the machine unusable therefore I returned it for a refund. This was to be fair dealt with promptly.”

Helpful Report

Posted 1 year ago

“excellent design efficient nice to look at BUT VERY NOISY”

Helpful Report

Posted 2 years ago

Thank you for your review, we appreciate the feedback.

Posted 2 years ago

“Very challenging to contact & these ticket notifications aren’t very user friendly, Evri said they had delivered when clearly they hadn’t to a local parcel shop. Ended up contacting my bank for a section 75 then a refund appeared. Very disappointed 😫”

Helpful Report

Posted 2 years ago

Thank you for your review, we appreciate the feedback.

Posted 2 years ago

“Goods are great but dont take any notice of the dispatch time as in real life delivery is much longer”

Helpful Report

Posted 2 years ago

Thank you for your review, we appreciate the feedback.

Posted 2 years ago

“I've not received my order yet and no communication about the delay.”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, we are sorry to hear this. Our customer service team have contacted you directly to look into this further. Many Thanks

Posted 2 years ago

“Haven’t actually received order yet, been over 10days”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, we are sorry to hear this. Our customer service team have contacted you directly to look into this further. Many Thanks

Posted 2 years ago

“It's okay but nothing amazing”

Helpful Report

Posted 2 years ago

Can you please email your order details along with details on your 2 star rating to help@daewooelectricals.com so we can look into this further? Once again please accept our sincere apologies.

Posted 2 years ago

“The toaster we purchased was delivered with a dent to the side.”

Helpful Report

Posted 3 years ago

Hello, we are sorry to hear this arrived damaged. Our Customer Service team have sent you an email to assist you further. Many Thanks

Posted 3 years ago

Daewoo Electricals is rated 4.3 based on 678 reviews