“I ama huge fan of Clothkits and have shopped with them for almost 40 years!!
I bought their child's padded jacket kit some 40 years ago.
I recently had a question and not only was it answered but I got a voice mail as well !!
I have not made up the kit yet but I will use it as a present at Christmas.”
Aw, thank you so much Catherine for leaving such a lovely review! Beaming here. Hope that you have lots of fun making up the kit.
Very best wishes, Kay
“Phoned late Monday afternoon as had been humming and ha-ing about a certain pattern for a raincoat. The lady, Karen, (I believe) on the end of the phone could not have been more helpful and friendly and took my order. I received the pattern in the post the next day beautifully packaged. Outstanding customer service. Cannot fault it.”
Thanks so much Judith, Karen is beaming from ear to ear! It really means a great deal to us to have such lovely feedback, really appreciate it :-) Hope you have lots of fun making up the raincoat, we'd love to see the end result.
Very best wishes, Kay
“I fell in love with this fabulous fabric and could only source it through Clothkits! I wasn’t disappointed when it arrived and am looking forward to making it up.
The Clothkittens couldn’t have been more helpful!”
“I went in the shop today asking about servicing my sewing machine. The extremely helpful lady looked at it, re threaded it, explained I had the wrong foot on it and
the bobbin stopper was missing. She adjusted the tension setting and tested it, all working perfectly. No need for a service. She was so friendly and helpful. Thank you.”
“I attended the Sashiko repair Workshop this morning. I have become interested in visible mending since starting to volunteer at a local Repair café. The information I received from Charlotte was very helpful.
I really enjoyed the morning. It was a relaxing morning but I came away with the answers I needed . I can now try to encourage other people to mend their clothes with this technique.”
“Everything arrived very speedily. I had purchased a number of very small items (needles, pins, thimble etc). They were carefully packaged, everything was present and in perfect condition. I also got a sweet handwritten thank you note in with my order. Overall, very happy with my purchase, I will be ordering from here again.”
“The gold wings look beautiful though still need to fix them on to her denim jacket! But the customer service was second to none! When they discovered they had run out of stock of the Size I'd ordered I received a telephone call to sort out the issue and an immediate reimbursement for the difference in price. Really good old fashioned customer care that you just don't get very often any more. Well done Clothkits team! It will definitely bring me back as a repeat customer in the future!”
“Absolutely fantastic! I don’t usually leave reviews but after the amazing I experienced I felt I should.
I was helped with a very helpful assistant during my initial phone conversation. I ordered a large selection of lovely bits and bobs late afternoon on a Thursday and received my parcel Friday morning! - I cant wait to get started on my new projects, thank you so very much everybody who delivered me such a wonderful experience.😁”
