Campbells Prime Meat LTD Reviews

Name: Campbells Prime Meat LTD
Address: The Heatherfield, Linlithgow, Edinburgh
Rating: 4.77

4.8 Rating 7,160 Reviews

94 %

of reviewers recommend Campbells Prime Meat LTD

4.8

Based on 7,160 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Campbells Prime Meat LTD 5 star review on 11th December 2025

Anonymous

Anonymous // 01/01/2019

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“Most disappointed with the delivery. Whilst explicitly instructed otherwise the carrier deposited the whole box in a communal area . It was shere chance I found it . Meat so far has been good”

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Posted 1 year ago

Hello Neil, Thank you for your feedback. We understand that you are not fully satisfied with the delivery service carried out and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“I live in northern ireland and usually visit my sister in the scottish borders every year. I always look forward to having a scotch pie or two and always bring some home with me. I wasn't able to get over this year so decided i couldn't wait another year to have one so was happy that i was able to order some from campbell's meats. We don't seem to be able to buy any over here the past 7-8 years as there isn't a supply coming in. The pies didn't dissapoint and are delicious. Thanks again for making your products available for delivery to northern ireland. Looking forward to trying the black pudding that came with my order too. Order did arrive a day late and was worried about the freshness but they seem ok.”

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Posted 1 year ago

“Whilst never advertised as suppliers of purely British meat and products, the leaning is that way. So it was disappointing to discover the chicken came from Germany and was processed and packed in Holland. The chicken was a good product but I was hoping Campbells would be supporting British farmers and producers as well as keeping the transport distances lower.”

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Posted 1 year ago

Hello Robert, Thank you for your feedback. We understand that you are not fully satisfied with your order and the provenance of the products received and would like to apologise for this. We list this information on our website to ensure our customers have access to accurate and transparent data about the products we sell on our site. This then allows customers to make informed decisions about their purchases. If you would like further information please feel free to contact the team on info@campbellsmeat.com. We would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“I filled out the necessary details on Saturday for a delivery the following Wednesday. Wednesday came with no detail about a delivery so I contacted Campbell’s and eventually they told me the delivery was not on Wednesday but the following day ie Thursday and before 12. Not happy but accepted this. Thursday morning came but no delivery and then told it would be after 12 which meant the meat had been out for delivery for more than 48 hours and would be spoilt. Campbell’s arranged for delivery to be returned to them and agreed to organise a new delivery the following week. I await this delivery. So in summation, if delivered when promised, it has taken 11 days from ordering for my delivery to come 65 miles from the seller to where I live. Would be quicker to walk there and back. Even if the meat is good, it is doubtful that I would order again, or recommend Campbell’s Prime Meat to anyone. Very very poor delivery service. Unfortunately customer service and communication poor too.”

Helpful Report

Posted 1 year ago

Good morning Kevin, Thank you for your review. We apologise for the issues which you experienced with our courier and please be assured, this is not the level of service we expect. We understand that a replacement order was arranged for you. We are sorry that the service provided by the customer care team was also not as expected. If you would like to raise any further concerns, please email the team on info@campbellsmeat.com. Kind regards Team Campbells

Posted 1 year ago

“parcel left-out by front door in the pouring rain,no knock on front doorparcel wet throw.”

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Posted 1 year ago

Hello Leslie, Thank you for your feedback. We apologise that our courier did not provide the expected level of service on this occasion. Please get in touch with our customer service team on info@campbellsmeat.com with further information for this to be resolved. Kind regards Team Campbells

Posted 1 year ago

“Always good”

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Posted 1 year ago

“Burgers, sausages, chicken thighs and steak, all bought for a family bbq. Delicious, great price too. Highly recommend.”

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Posted 1 year ago

“My order arrived on time and in good condition. So far I have had some chicken,Scotch pies and the venison mince, all of which were delicious.”

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Posted 1 year ago

“Okay so, I think people get it wrong at times - we base a business on what they do right which is not what happened here. This is about what THEY DO WHEN IT GOES WRONG! My order was dropped off at the wrong house by no fault of Campbells but the courier company. I didn't get it till days later but Campbells grabbed the bull by the horns so to speak and arranged a replacement. Now, to me, it's irrelevant what the product quality is although I'm sure it will be outstanding, it is about the service on the back end of it. Well done and thank you. Looking forwards to the tasty meat!”

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Posted 1 year ago

“Always love Campbells, especially as we can’t get any Scottish food in England…..although noticed that scotch pies are getting smaller?”

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Posted 1 year ago

“Excellent products and service.”

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Posted 1 year ago

“Excellent service. Ordered buffet pies and 3 packs of different sausages. Everything was delicious and the pies went in no time at a family party. Everything was packed to perfection and delivered as promised. Thanks for a great service.”

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Posted 1 year ago

“The beef is fine so is the fish, use to buy chichen but wont anymore as always found some sort of liquid in with the packing, put me off buying chicken, wont buy the sausage or black pudding anymore, put on loads of weight and the fat in them is not a healthy fat, might be some kind of Lard, cooked them in my air fryer and the fat had turned white so looks like lard, only buy beef and fish now”

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Posted 1 year ago

“Excellent quality. Very happy with products.”

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Posted 1 year ago

“The steak was cut far to thin and it was tougher than my trainers.no flavour.. worst steak ever bought.thats if it was. Steak.”

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Posted 1 year ago

Hello Antony, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“On the whole delighted with my purchase.”

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Posted 1 year ago

“Absolutely beautiful as usual, thank you.”

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Posted 1 year ago

“service and delivery was excellent.Meat packaged well.Dpd kept us informed when it would be delivered. Can't comment about meat as i haven't tried yet.”

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Posted 1 year ago

“Excellent priduce and service!”

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Posted 1 year ago

“Everything delivered timeously”

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Posted 1 year ago

Campbells Prime Meat LTD is rated 4.8 based on 7,160 reviews