BUTTERM!LK Reviews

Name: BUTTERM!LK
Rating: 4.85

4.9 Rating 1,435 Reviews

97 %

of reviewers recommend BUTTERM!LK

4.9

Based on 1,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BUTTERM!LK 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“Bought a selection to try and they were all delicious. So glad to have found some great vegan options.”

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Posted 3 months ago

“ordered 12 you only sent 6 i would not recommend you at all pure con artist”

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Posted 3 months ago

Hi Kierann, We’re really sorry to hear about your experience and that your order arrived incomplete. We completely understand your frustration. We’ve had a lot of team and systems changing on the back end over the last few months and are ensuring this doesn’t happen again. Please get in touch at lydia@buttermilk.co.uk with your up-to-date details, and we’ll arrange for the missing items right away. Team Butterm!lk

Posted 1 month ago

“The only chocolate that beats dairy chocolate, i can forever eat a crunchie, a snickers and a bounty again thanks to Butterm!lk, Thank you so much for the best plant based chocolate which is accessible in super markets as well as on line!”

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Posted 3 months ago

“I have found a chocolate that's excellent and will be ordering some more.”

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Posted 3 months ago

“All the varieties are delicious, they're a bit too expensive for us as an everyday sweet. I understand the basic ingredients are probably expensive but they will be a special treat for us”

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Posted 3 months ago

“Lovely chocolate bars without dairy, just a bit too tempting, need to hide them at the back of my cupboards !”

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Posted 3 months ago

“These are the only chocolate I have really enjoyed that is Gluten & Dairy Free, they are so tasty! Will definitely buy them again!”

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Posted 3 months ago

“The peanut nougat was lovely. Not so much the choc wafer. Not that it matters, as everything is now seemingly sold out. If you can't sort out your supply, then you will have a lot of unhappy customers who will not order from you again. Like myself!! And I certainly won't be recommending you to anyone due to your unreliability of availability of many of your products.”

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Posted 4 months ago

Hi Hannah, Thanks for you review - we're so pleased to hear you enjoyed our Peanut Nougat bar. We did temporarily pause sales on our website this summer, as we had a team member leave unexpectedly and did not want to risk poor customer service (delayed or incorrect orders) during a period where we didn't have adequate staff numbers. We're just a small business, so hope you can understand why we made that decision. Nonetheless, everything is back up and running as normal with loads of Christmas stock ready to go :-) Team Buttermilk

Posted 1 month ago

“Great chocolate. Love the double chocolate ones especially! Great customer services”

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Posted 5 months ago

“My first order was perfect. I picked the mixed pack to try all the options and they were all very enjoyable. My second order, unfortunately, arrived during the very hot weather last week and, like other reviewers, many of them arrived flattened or misshaped due to melting in transit. I ordered 12 bars of 3 flavours”

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Posted 5 months ago

“Myself and my husband really love these bars, we got the mixed bars and all are delicious! our favourites are the coconut and honeycomb. Will definitely be ordering again :)”

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Posted 5 months ago

“Absoulutly love these bars . Only bad thing is the whole box of 17 I ordered were melted when they arrived”

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Posted 5 months ago

“Most of the chocolate bars arrived melted and inedible on my first order dur to the extreme hot weather. But the fault seems to lie with royal mail. I had a reply from buttermilk who are replacing the melted bar, which is really appreciated 😊 Such incredible chocolate ,and amazing customer service I will 100% be ordering again 😋”

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Posted 5 months ago

“Love love love them all so good”

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Posted 5 months ago

“Great company, quick delivery and the chocolate bars taste great. I ordered the wafer bars, they are a good likeness to kit-kats, but as I am lactose intolerant, they are really great for me. I have just received another order of them. (Which won't last long) to keep my chocolate graving satisfied . Would highly recommend x”

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Posted 5 months ago

“Really good plant based versions of the old favourites, bounty, milky way etc. Personally I would prefer less sweet and more protein”

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Posted 5 months ago

“Love all these products. Great selection of chocolate which all taste the very same as the "dairy versions". Don't mind paying that wee bit more for them as they are worth it”

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Posted 5 months ago

“The most delicious vegan chocolate I have ever tasted. I will be back for more!”

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Posted 6 months ago

“Excellent product out of all tested similar products this is definitely the best and the closest milk chocolate tasting substatute. Will definitely reorder when stocks are low”

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Posted 6 months ago

“Brilliant, easy to order and pay. Quick delivery and good communication as to where my order is. The chocolate nougat bars are so amazing, so moreish which is why I have to keep ordering them!”

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Posted 6 months ago

BUTTERM!LK is rated 4.9 based on 1,435 reviews