Anstey Horne & Co Ltd Reviews

Name: Anstey Horne & Co Ltd
Address: 4 Chiswell Street, London
Rating: 4.00

4.0 Rating 21 Reviews

76 %

of reviewers recommend Anstey Horne & Co Ltd

Company Reviews

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Visit Website

Phone:

07904123671

Email:

info@ansteyhorne.co.uk

Location:

4 Chiswell Street
London
EC1Y 4UP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We contacted Mark omodio regarding a party wall issue as the neighbor above had appointed him as her surveyor. Initially he seemed helpful and advised that we could not appoint him, due to the neighbor requesting this. He recommended another surveyor. We then called him again to discuss the situation regarding his client, and he ended the call. We tried calling back but he didn't answer. Don't bother with this company ....very unprofessional!”

Helpful Report

“I deeply regret using this company to handle my side of a party wall dispute. Their senior director Mark Amodio has behaved unprofessionally throughout. He has repeatedly failed to respond to even basic requests for information. He has taken up to eight weeks to respond to the building owners surveyor. He has allowed the adjoining surveyor to drag the process out. Worst of all, when I had a quote for approx £800 to repair the damages caused by my neighbours builders, Mark agreed to a sum of half that cost. My neighbour did not dispute the damage. My neighbour did not have a different quote for cost of repairs. Mark's reasoning for this, in his own words: “Given the quantum for the dispute and the disproportionate amount of time myself and Jean-Pierre* are spending; this is the fairest outcome for the parties. Should you not agree with my Award; you are at liberty to appeal it in court.” *Jean Pierre is the neighbours surveyor I finally raised up the complaint procedure at Anstey Horne and the senior management did finally get me the full amount. But like all of this process, I had to use my time and energy to make up for Mark's failure to act professionally. I have raised a complaint to RICS and the CIOB about this.”

Helpful Report

“We were very disappointed by the service it felt like the company was trying to rob us”

Helpful Report

“These guys are criminals - avoid at all costs. I appointed them to complete an EWS1 survey on my flat in London. Initially priced £3000 for a phase 1 and provided all photos and documentation required to avoid having to do an intrusive survey – it was clear the wall build up from the photos and clear the building qualified for an EWS1 B1 Rating. Anstey Homes refused to issue / listen and insisted a Stage 2 intrusive investigation was required for an additional £8,000. I have subsequently appointed and had an EWS1 issued for £2,500 in total from a different company. Avoid, avoid, avoid… only in it for the additional fees and not the customer with no clarity around process and terrible communication.”

Helpful Report

“Strongly recommend you go elsewhere”

Helpful Report

Anstey Horne & Co Ltd is rated 4.0 based on 21 reviews