“Good overall experience but slightly disappointed with the packaging. No tissue or protective wrapping just screwed up plastic bag.
Could have been perfect with a bit more thought.”
“Excellent products at great prices. Very fast delivery and the lady in customer services was very helpful when I accidentally placed an order for the wrong item.”
Thank you for taking the time to leave a review.
I am sorry that you received a larger box and too much packaging. I have passed this onto the warehouse team and we will make sure we improve our packing process.
Thank you again for your feedback and for your order.
“Delivery etc was great, but sadly, the rug was folded, not rolled, and the crease wouldn’t come out, stopping it from lying flat. Had to throw it out, as unusable.”
Thank you so much for your order and feedback.
I am really sorry to hear that the rug was not suitable. If you had reached out to us we could have contacted the brand for advise or organised a replacement rug.
In future, please feel free to reach out to us and we would be happy to help. You can email us customerservice@aboutliving.co.uk or call one of our team members on 01355 227 602.
Thank you again for your order.
Many Thanks
Gary
Customer Service Team
About Living
