“Great service, set a reminder for stock update, received a "back in stock" email and it shipped same-day, and arrived the next! Super speedy and well-packaged with recyclable materials.”
Thank you so much for taking the time to leave us a review!
We hope to see you shopping with us again soon.
Many Thanks
Customer Service Team
About Living
Hi Sharon,
Firstly thank you again for your order and for taking the time to leave a review.
I am sorry that you did not receive your sign up discount. I would have been delighted to send you this before you placed your order.
I am emailing you a discount code today to use against future purchases.
Thank you again for your feedback and for your order.
Many Thanks
Customer Service Team
About Living
Thank you so much for taking the time to leave us a review!
We hope to see you shopping with us again soon.
Many Thanks
Customer Service Team
About Living
“The items are lovely (I have purchased them on line before but from another company).The stand out feature of your organisation was the swiftness of delivery and the fact that you communicate every step of the way about what is happening to the order.....I was really pleasently surprised by how swift and painless the process was from initial order to delivery......Thank you.”
Thank you so much for taking the time to leave us a review!
We hope to see you shopping with us again soon.
Many Thanks
Customer Service Team
About Living
“After an initially rough start (plates arrived broken and not well packaged), About Living went to great lengths to resolve the issue, and have been very helpful and communicative. They've assured that more care will be taken in future, so hopefully mine was a rogue one off!”
Hi Will,
Firstly thank you again for your order and for taking the time to leave a review.
I am sorry that your plates arrived damaged. We really try hard to package all fragile items and unfortunately it depends how careful the courier company are with the boxes.
I can see that we gave you a full refund straight away and hope this was all resolved in a timely manner.
Thank you again for your feedback and for your order and I really hope you will shop with us again in the near future.
Many Thanks
Customer Service Team
About Living
Thank you so much for taking the time to leave us a review!
We hope to see you shopping with us again soon.
Many Thanks
Customer Service Team
About Living
Hi Serene,
Firstly thank you again for your order and for taking the time to leave a review.
I am sorry that you received a larger box and too much packaging. I have passed this onto the warehouse and we will be looking into this with immediate effect.
Thank you again for your feedback and for your order.
Many Thanks
Customer Service Team
About Living
“Problem free order -well packaged and super fast delivery. Looks like they have a good selection of the kind of stuff I like so will more than likely shop here again.”
“Great selection of products and labels you already know or will discover. Very quick delivery and all in all a very stress free and efficient and pleasant shopping experience”