Name: 1ST Airport Taxis LTD
Rating: 4.51

“Excellent and great airport transfer service, reached on time and comfortable journey! Thank you, we will book them again for next time.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“I paid the premium amount (double what I would expect to pay) for an "executive" car that I assumed would be a premium service. I asked for 2 children's seats which clearly indicate a family arriving. The driver was late for the meet and greet despite being told by text that we were nearly finished with immigration. The driver was scruffy in sandals (not the most important I know but "premium service"). The "executive" car was a very small Mercedes. 2 dirty children's seats were in the back leaving no space for anyone else. Having confirmed there would be proper Covid measures we were expected to be cramped in the back and one up front. Except there was then no room for any luggage. After a very long flight, tired and exhausted, I then had little energy to argue with the operator at base who was unapologetic and claimed no responsibility. He claimed I should have known what I was getting. Trapped, I had to agree to get a 2nd car which I had to pay cash for. In total, I paid £120 for a horrible service (the drivers were pleasant - I do not wish to criticise them, only the company).”

Helpful Report

Hello, We hope you are doing well. We are really sorry that we could not meet your expectations but we need to clarify that you have booked this service online by yourself and you chose a saloon car which was clearly not big enough to accommodate 2 adults, 2 children with baby seats and lots of luggage. In our opinion, you should have booked a MPV car and this is what the operator tried to explain to you over the phone. I hope this will help to explain the situation. Kind regards

“Excellent service will use them again thank you”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“I regularly use them. on time, reliable and great drivers. It's very good airport transfers company.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Good information before the trip. Driver was on time, courteous and very helpful. Reasonable price from other companies. Would definitely recommend to everyone.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Recently I have used this company for my transfer from Heathrow Airport to Luton and it's very reliable and professional taxi service in Heathrow. I will use them again for next time. Many Thanks 🥰”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“I booked 1st Airport Taxis as I have found them to be very reliable. This is the third time I have used them. They are very good at communicating with customers and checking and rechecking to ensure that what I ordered I still wanted. The driver was on time and tel to say was available. Car was very clean and the driver ensured covid safety. Very calm and relaxed Company to travel with.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Decent Price, New Mercedes Cars and a friendly driver. So easy to book online.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Very professional and great customer service! Would proceed with them again. Many Thanks”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“I have been using this executive taxi service for three years now! They have provided fantastic airport transfer services and have always been reliable! 10/10 would recommend!”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Fantastic service. Arrived very quickly. Driver was friendly, polite and great experience overall, Will only use them again and highly recommended.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Used 1ST Airport Taxis for business trip including pick up 6am Monday morning. All the drivers I have met are really nice people and give a very friendly and brand new and efficient service. Recommended to anyone using their Airport Taxi. A+”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Amazing driver, I liked the driver and his communication more than anything. He was so nice, friendly The pricing was okay, drivers were not too shabby.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Professional and punctual taxi service, Really recommend.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“The best airport taxi and transfer service in Luton.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Great Price, Reliable and Friendly drivers On Time and Clean Fresh transport. Would certainly recommended.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Excellent service and friendly drivers, many thanks”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“The outstanding executive service, the driver was on time and professional, clean minibus and I'm really happy with the service.”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Nice and clean cars. I'm very happy with the service they provided. Easy to book through online. Many Thanks”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

“Great and professional Service”

Helpful Report

Hi, We hope you are well, at 1st Airport taxis we value your booking. Thank you for this positive feedback this motivates us to work hard in these pandemic days we will be looking forward to providing the best service possible in the future. Kind regards

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

1ST Airport Taxis LTD Reviews