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Ping Money Reviews

4.9 Rating 446 Reviews
98 %
of reviewers recommend Ping Money
Company Reviews Insights Metrics Info
4.9
Based on 446 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ping Money Reviews

About Ping Money:

Sending money home to support loved ones should be hassle-free, easy and inexpensive. Our mission is to make money transfers simple.
Ping is a hassle-free, simple and easy to use money transfer and bill payment App.

Visit Website

Phone:

0333 050 9149

Email:

hello@pingmoney.co

Location:

Allia Future Business centre Kings Hedges Road
Cambridge
CB4 2HY

Write Your review

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Robert L
Verified Buyer
“Ping money provides an efficient, customer centric and cost effective money transfer service along with it cash power and airtime vending services. The app is very user friendly, has the right functionalities and security features to meet the customer needs.”
Helpful Report
Farbakary S
Verified Buyer
“No comment”
Helpful Report
Lloyd L
Verified Buyer
“I am very impressed by the personal attention and support received from the staff on several occasions. Thank you.”
Helpful Report
Ndo S
Verified Buyer
“Excellent”
Helpful Report
Babou M
Verified Buyer
“Very happy just needs more branches”
Helpful Report
Hi Babou, Thank you so much for your review, we currently have 132 branches that do payouts for ping. Find full list here https://pingmoney.co/agent-locations Pyaout partners are: GTBank, Easy Financial Services, Afro Express and Ansaar Bureau de Change.
Max C
Verified Buyer
“PING is an excellent & personal service, which is both quick and easy when sending money to Gambia. Your recipient receives a text message when the funds are ready to collect usually within the hour. Far better than UK banks who take a week and offer little in the way of service. SO PING EVERYTIME !!”
Helpful Report
Amat M
Verified Buyer
“Very good app”
Helpful Report
Kirk G
Verified Buyer
“This works for me very well. Lightning fast good rates and very cheap 5 stars”
Helpful Report
Muna F
Unverified Reviewer
“Excellent customer service. Will highly recommend.”
Helpful Report
Yusupha J
Verified Buyer
“Fantastic service as always! No issues what so ever ! Good job guys !”
Helpful Report
Dominique R
Verified Buyer
“The Customer Service is BRILLIANT. When I was having network issues and I accidentally transferred funds to be received in cash, Eliman went out of his way to rectify that for me especially since time was of the essence. So many of us could learn from this. Love Ping and have been using it since it was recommended to me by a friend, Amie Jagne.”
Helpful Report
Ibrahima D
Verified Buyer
“Ping is fantastic”
Helpful Report
Badara S
Verified Buyer
“U guy's are booking money 💰 from credit without no reason..”
Helpful Report
Anonymous
Verified Buyer
“brilliant service would recommend.”
Helpful Report
Muhammad B
Verified Buyer
“Fast, efficient and reliable. The app is very user-friendly and easy to use. I 100% recommend Ping Money for its services.”
Helpful Report
Abdoulie C
Verified Buyer
“Quick and secure”
Helpful Report
Alimu J
Unverified Reviewer
“I’ve been using this app to send money to Gambia. The app has been fab until about 2 months ago when it started misbehaving. Unlike before, now if I open the app, put in the receiver’s details, and send the required amount, it doesn’t reflect on my app even though my bank account would be debited. To complete the transaction, I’ve to contact them through WhatsApp to complete the transaction which is so annoying and time consuming.”
Helpful Report
Very sorry to hear you have been experiencing issues with the Easy Bank transfer option. We have escalated this issue with our development team to address this issue expeditiously. Thank you very much for your feedback
Khadijatou N
Verified Buyer
“very timely and reliable”
Helpful Report
Haddijatou S
Verified Buyer
“Always quick and easy to use with the cheapest rates ! I recommend it 🤩🤩”
Helpful Report
Mbacho S
Verified Buyer
“It’s a good way of sending money to family and friends, but sometimes the money transfer takes more than 24hrs. This is something that needs to be reviewed.”
Helpful Report
Thank you so much for your feedback. Apologies for any inconvenience. We will review the stated issue as soon as possible and improve.
Ping Money is rated 4.9 based on 446 reviews
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