Landowner Products Ltd Reviews

Name: Landowner Products Ltd
Address: Farley, Much Wenlock, Shropshire, Telford
Rating: 4.76

4.8 Rating 285 Reviews

95 %

of reviewers recommend Landowner Products Ltd

4.8

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01952 727754

Email:

sales@landowner.co.uk

Location:

Farley, Much Wenlock, Shropshire
Telford
TF13 6NX

Write Your review

Tell us how Landowner Products Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Landowner Products Ltd 5 star review on 21st October 2021

Solomon Chinamo

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product and deliver time was great Unfortunately the goods had shifted on the pallet which made unloading difficult and the pallet had to be stripped down to check none of the cans were damaged”

Helpful Report

“Proces is too long compare to another companies.”

Helpful Report

“Ordering only was quick and simple. As we weren't sure at first, a quick phone call to your sales department provided a friendly and helpful explanation on how to place the order online. She even made a point of indicating any delivery notes needed to be added to the order for the courier. Our only concern was the courier used did not follow our delivery instructions, claiming he didn't notice them. This created a bit aggravation on our end since the person meant to accept the delivery wasn't available nor did we have a telehandler on site.”

Helpful Report

“I order 2 x 220 litres of De-Ionised water and had 2 x 220 litres of Ad-Blue delivered called up to refuse the delivery, it was all sorted quickly and without fuss. The De-ionised water arrived as promised. Good communication, just a shame that the 1st order the wrong product was sent.”

Helpful Report

Dear Simon, Thank you for providing your positive feedback on Landowner Products Ltd! We are so pleased to hear that you enjoyed our products and appreciate your kind words. At Landowner Products Ltd, customer satisfaction is our highest priority. We strive to provide quality products and excellent customer service, so we are glad that we have done so for you! Our team is dedicated to ensuring that each and every customer is satisfied with their purchase. We are humbled and thankful for your support and glad that we have been able to provide you with the products you need. Please let us know if there is anything else we can do to make your experience with us better. Thank you again, The Landowner Products Ltd Team

“Disappointed as paid for next day delivery, didn't happen for another three days! Hence score.”

Helpful Report

Hi Anthony, I'm sorry to see that your delivery was delayed. Unfortunately due to unprecedented demand, the courier and pallet delivery networks have been struggling recently. I can only apologise on behalf of DHL for the delay and thank you again for your business.

“website ordering is fine, unfortunately the transport they use is very unreliable, turned up a day late!!!”

Helpful Report

“Ad Blue 220ltr drums came with a prayer hand tied to a rotten pallet, driver very nervous about them.”

Helpful Report

“Asked for feedback before order despatched. Despite correct address on order form and PayPal notification, order delivered as addressed to next property on the road (same postcode). This suggests an error introduced at a transcription of the postcode and incorrect selection of the house name. Neighbour redelivered to me.”

Helpful Report

“Part of order never delivered.”

Helpful Report

Apologies for the inconvenience - due to COVID restrictions some equipment was shipped direct from our supplier but to the wrong address. We understand this is now resolved and thank you for your understanding.

“Ordered a metal barrel pump in April, had to ring up today to see where it was. You hadn’t ordered it from your supplier? Cancelled the order.”

Helpful Report

Landowner Products Ltd is rated 4.8 based on 285 reviews