5 STAR COURSES Reviews

Name: 5 STAR COURSES
Address: MATRIX HOUSE, GOODMAN STREET, LEEDS, LS10 1NZ, LEEDS
Rating: 4.88

4.9 Rating 195 Reviews

99 %

of reviewers recommend 5 STAR COURSES

Company Reviews

Metrics

Info

4.9

Based on 195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About 5 STAR COURSES:

We are a Leeds-based online training company, specialising in education and training courses.

Visit Website

Phone:

0207 183 9082

Email:

sales@5starcourses.co.uk

Location:

MATRIX HOUSE, GOODMAN STREET, LEEDS, LS10 1NZ
LEEDS
LS10 1NZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very supportive training assessors, staff support is awesome with installment payment plan to encourage learneers. I will recomment 5starcourses to anyone.”

Helpful Report

“I had a great experience from the very beginning. The enrolment process was simple and well-explained, so I felt confident about what to expect. The learning platform was easy to use, and the materials were not only clear but also very relevant to my work. Whenever I had questions, the support team responded quickly and professionally. My assessor was especially helpful, giving constructive feedback that was specific and practical, which really helped me improve and stay motivated. I’m very pleased with the whole journey and would happily recommend these courses to others.”

Helpful Report

“I recently completed the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) with My5StarCourses and had a great experience overall. The enrolment process was really smooth – I just purchased the course, received my login details, and was able to access everything immediately with no issues. The learning platform was user-friendly and easy to navigate. I didn’t need to use the support ticket system, but the knowledge base for this particular course felt a bit basic. Unlike my previous two courses with them, there wasn't a sample for the professional discussion form in one of the modules. Thankfully, my assessor was still able to guide me through, so it didn’t hold things up. The learning materials themselves were a little basic in presentation, but the sample examples included were incredibly helpful and made it clear what was expected. The support team has always been great – easy to reach and really helpful. I especially like that I can speak to someone directly on the phone, and they always get back to me quickly if they don’t have the answer right away. That level of service is one of the reasons I’ve come back to study more courses with them. Finally, my assessor’s feedback was clear, constructive, and to the point. I didn’t need a lot of support, but the guidance I received was really helpful in showing exactly where improvements were needed. Would definitely recommend My5StarCourses – especially for anyone looking for straightforward, supportive online training.”

Helpful Report

“I had a wonderful experience with Mark and Hannah. They were both incredibly helpful, always willing to go the extra mile to assist with my needs. Their respectful attitude made the entire process smooth and pleasant. I truly appreciated their professionalism and genuine kindness. Highly recommend!”

Helpful Report

“Dear 5 Star Team, Thank you for your support. The booking and enrolment process was smooth and hassle-free. The instructions were clear, and the team was helpful throughout. I appreciate the professional approach and quick response from your side. Looking forward to continuing this journey with you. Best regards, Bharath Thoom”

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“Excellently professional and satisfactory”

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“I highly recommend 5 Star Courses.If any need to upgrade themselves or learn new Courses go to 5 Star Courses. The way they run the whole system ranging from the support the tutors, I mean everything is per excellence. Their fees are reasonable. Registering with them is do easy.”

Helpful Report

“I would like to thank 5 Star Courses for the outstanding support, which they provided me. Tutors were available when advice was required, related to the course. I would also like to express my thanks to Hannah, who is an asset to 5-Star Courses. She was always available to support with any queries. Thank you to all at 5-Star Courses, all the best for the near-future!”

Helpful Report

“I am pleased to share my experience with 5Star Courses for the Level 7 Diploma in Strategic Health and Safety Leadership and Management. 5Star Courses genuinely lives up to its name. One of the most commendable aspects of 5Star Courses was their swift and seamless enrolment process. There were no delays or unnecessary complications. I was promptly guided through the step by step process with clear instructions and timely communication from their support team. For someone like myself, juggling professional and personal commitments, this kind of efficiency is invaluable. The payment plans offered are another standout feature. They are clearly designed to make learning accessible and provided me with much needed financial flexibility. The availability of instalment options allowed me to begin my course without financial strain, which was a welcome change compared to many other providers that require full payment upfront. This approach showed that 5Star Courses is genuinely committed to removing barriers to education and supporting learners from all backgrounds. Equally noteworthy was the high level of professionalism and expertise demonstrated by the assessors. Every interaction I had with my assigned assessor was encouraging, respectful, and intellectually enriching. They consistently provided constructive and detailed feedback that not only addressed areas for improvement but also reinforced the strengths in my submissions. This balanced feedback significantly improved my understanding of the subject matter and boosted my confidence in applying what I had learned. I particularly valued how the feedback was not generic but tailored to my work. This demonstrated a genuine investment in my development and reflected the calibre and commitment of the assessors. They were also highly approachable, polite and supportive, creating a safe and encouraging learning environment which is essential when tackling complex or unfamiliar topics. The course material was well structured, clear and thoughtfully presented, making even challenging concepts easier to digest. There was a strong focus on work based practical application, which ensured that what I learned could be readily applied in real life situations. This practical approach, combined with academic rigour and strong tutor support, made for a robust and rewarding learning experience. In summary, 5Star Courses delivered exceptional value and service. The organisation excelled in every key area: efficient enrolment, flexible payment plans, supportive and knowledgeable staff and meaningful feedback that enhanced the overall learning journey. It is rare to find a training provider that strikes the right balance between professionalism and genuine care for its learners, but in the case of 5Star Courses, they achieved exactly that and exceeded my expectations. Hannah, Christine and Paul were brilliant, very knowledgeable, polite and supportive. I would highly recommend 5Star Courses to anyone seeking high quality, flexible learning opportunities supported by a team that truly wants to see you succeed.”

Helpful Report

Hi Muzaffar, Thank you for your great review! We really appreciate all feedback on our courses and service. We will be sure to pass your thanks on to Hannah, Christine and Paul who I am sure will be pleased to have helped you on your learning journey.

“I had a positive learning experience. Thank you to the entire team for the support and resources provided. I would recommend this course to others looking for flexible and supportive learning.”

Helpful Report

“Excellent course provider, strongly recommend everything is made simple to use and submitting evidence is easy. Good communication throughout.”

Helpful Report

“I recently completed the online Diploma in Education and Training (DET) course, and it exceeded my expectations in every way. Despite being fully online, the course was incredibly engaging, well-structured, and thoughtfully delivered. The platform was easy to navigate, and the learning materials, videos, readings, assignments were clear, comprehensive, and accessible. The flexibility of the online format allowed me to study at my own pace while balancing work and personal commitments, which was a major advantage. What really stood out was the quality of support from the tutors. They were always available to answer questions, provided detailed and timely feedback. Their encouragement and guidance played a key role in helping me grow in confidence and capability as a future educator. The course also included practical teaching elements, which helped bridge the gap between theory and practice. I now feel well-equipped to deliver inclusive, effective lessons and meet the professional standards required in further education and training. If you’re considering a career in teaching or training and need the flexibility of online learning, I highly recommend 5star courses and this online DET course. It’s a worthwhile investment that provides both knowledge and confidence to move forward in your teaching journey.”

Helpful Report

“5 Star courses was really supportive and a great course to enhance and further knowledge”

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“I would like to express my sincere gratitude to 5 Star Courses for arranging the NVQ Level 6 Diploma. This achievement is a truly valuable milestone in my life, and I look forward to taking more courses with 5 Star Courses in the future. Thank you once again!”

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“This 1st class provider leads by example, extremely helpful, supportive and friendly. They are I was there to answer any questions or concerns and the price of the course was reasonable. I would like to thank everybody at fast our courses for understanding and supporting me through this learning process at my age of 57”

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“Very helpful and supportive, great advice from teachers.”

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“Really Enjoyed the course! Very helpful staff, swift with responses. Would definitley reccommend for anyone looking for their next step in education!”

Helpful Report

“My experience with 5 Star Courses surpassed all my expectations after completing the qualification. The platform features highly organized courses that provide flexibility which suits adult students or professionals who want to enhance their skills. The tutors demonstrated excellent knowledge while providing support and responding promptly to student assignments. Even beginners found the learning materials straightforward and engaging throughout their studies. The most impressive feature of the courses was their dedication to ensuring learner success. The entire journey from enrollment to completion proved to be professional and smooth. I felt genuinely supported throughout. Anyone in search of dependable high-standard online education should choose 5 Star Courses.”