5 STAR COURSES Reviews

Name: 5 STAR COURSES
Address: MATRIX HOUSE, GOODMAN STREET, LEEDS, LS10 1NZ, LEEDS
Rating: 4.88

4.9 Rating 212 Reviews

100 %

of reviewers recommend 5 STAR COURSES

Company Reviews

Metrics

Info

4.9

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About 5 STAR COURSES:

We are a Leeds-based online training company, specialising in education and training courses.

Visit Website

Phone:

0207 183 9082

Email:

sales@5starcourses.co.uk

Location:

MATRIX HOUSE, GOODMAN STREET, LEEDS, LS10 1NZ
LEEDS
LS10 1NZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased to share my experience with 5Star Courses for the Level 7 Diploma in Strategic Health and Safety Leadership and Management. 5Star Courses genuinely lives up to its name. One of the most commendable aspects of 5Star Courses was their swift and seamless enrolment process. There were no delays or unnecessary complications. I was promptly guided through the step by step process with clear instructions and timely communication from their support team. For someone like myself, juggling professional and personal commitments, this kind of efficiency is invaluable. The payment plans offered are another standout feature. They are clearly designed to make learning accessible and provided me with much needed financial flexibility. The availability of instalment options allowed me to begin my course without financial strain, which was a welcome change compared to many other providers that require full payment upfront. This approach showed that 5Star Courses is genuinely committed to removing barriers to education and supporting learners from all backgrounds. Equally noteworthy was the high level of professionalism and expertise demonstrated by the assessors. Every interaction I had with my assigned assessor was encouraging, respectful, and intellectually enriching. They consistently provided constructive and detailed feedback that not only addressed areas for improvement but also reinforced the strengths in my submissions. This balanced feedback significantly improved my understanding of the subject matter and boosted my confidence in applying what I had learned. I particularly valued how the feedback was not generic but tailored to my work. This demonstrated a genuine investment in my development and reflected the calibre and commitment of the assessors. They were also highly approachable, polite and supportive, creating a safe and encouraging learning environment which is essential when tackling complex or unfamiliar topics. The course material was well structured, clear and thoughtfully presented, making even challenging concepts easier to digest. There was a strong focus on work based practical application, which ensured that what I learned could be readily applied in real life situations. This practical approach, combined with academic rigour and strong tutor support, made for a robust and rewarding learning experience. In summary, 5Star Courses delivered exceptional value and service. The organisation excelled in every key area: efficient enrolment, flexible payment plans, supportive and knowledgeable staff and meaningful feedback that enhanced the overall learning journey. It is rare to find a training provider that strikes the right balance between professionalism and genuine care for its learners, but in the case of 5Star Courses, they achieved exactly that and exceeded my expectations. Hannah, Christine and Paul were brilliant, very knowledgeable, polite and supportive. I would highly recommend 5Star Courses to anyone seeking high quality, flexible learning opportunities supported by a team that truly wants to see you succeed.”

Helpful Report

Hi Muzaffar, Thank you for your great review! We really appreciate all feedback on our courses and service. We will be sure to pass your thanks on to Hannah, Christine and Paul who I am sure will be pleased to have helped you on your learning journey.

“I have found this course great to be able to complete a DET whilst working full time and family commitments. The support was there if needed with the ticket system and a very speedy response.”

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“My experience with 5 Star Courses was nothing short of excellent. I have now completed my Level 2 Certificate in Fitness Instructing thanks to the excellent support from the team. Thank you to all involved.”

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“Excellent service”

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“I thoroughly enjoyed the 5 star course and found it to be well-structured and informative. The support and resources provided were excellent, and I would highly recommend this course to others.”

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“Excellent staff and accountability. Making sure you get the best out of what you are studying”

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“It was a great experience, and I really enjoyed the course from start to finish. The initial contact with the sales team was excellent they made me feel at ease and well-informed. The learning platform was user-friendly and easy to navigate, and the tutor support was fantastic, offering helpful guidance and advice throughout. Overall, one of the best courses I’ve ever done!”

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“It’s professional”

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“Very good course, really well oragnized and quick feedback received.”

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“Very good marking and quick”

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“Very good course for people wanting to get into teaching. I would highly recommend it. The support is good and the teaching and learning materials are outstanding and too the point.”

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“I made enquiries and signed up to this course , Hannah has been very helpful, I have only just started my course so here goes !! Thanks for your hel so far :)”

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“5 star courses have been absolutely fantastic throughout my whole NVQ diploma. The system is extremely easy to navigate and well laid out, the ticket system is easy to use and the staff are very helpful and friendly with any questions I had. I would highly recommend 5 star courses and will definitely be using them again to further my career. Thank you for all the support throughout my journey.”

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“It was a very good experience with 5-star.”

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“Fast, responsive and well managed”

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“5 Star Courses gave me great direction and encouragement throughout my NVQ Level 6 Diploma. The course was well-organized, the assessors were extremely encouraging, and the process was explained to me and made simple to manage. I want to thank them for their professionalism immensely and would recommend 5 Star Courses to anyone looking to take further qualifications.”

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“My teaching experience has been much improved by this training. I strongly recommend it to anyone looking for professional growth.”

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“It’s been great doing my level 5 DET with 5 star course. The learning guide and short videos were helpful as well as the learning resources. I will continue to refer people.”

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“Very supportive training assessors, staff support is awesome with installment payment plan to encourage learneers. I will recomment 5starcourses to anyone.”

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“I had a great experience from the very beginning. The enrolment process was simple and well-explained, so I felt confident about what to expect. The learning platform was easy to use, and the materials were not only clear but also very relevant to my work. Whenever I had questions, the support team responded quickly and professionally. My assessor was especially helpful, giving constructive feedback that was specific and practical, which really helped me improve and stay motivated. I’m very pleased with the whole journey and would happily recommend these courses to others.”

Helpful Report

“I recently completed the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) with My5StarCourses and had a great experience overall. The enrolment process was really smooth – I just purchased the course, received my login details, and was able to access everything immediately with no issues. The learning platform was user-friendly and easy to navigate. I didn’t need to use the support ticket system, but the knowledge base for this particular course felt a bit basic. Unlike my previous two courses with them, there wasn't a sample for the professional discussion form in one of the modules. Thankfully, my assessor was still able to guide me through, so it didn’t hold things up. The learning materials themselves were a little basic in presentation, but the sample examples included were incredibly helpful and made it clear what was expected. The support team has always been great – easy to reach and really helpful. I especially like that I can speak to someone directly on the phone, and they always get back to me quickly if they don’t have the answer right away. That level of service is one of the reasons I’ve come back to study more courses with them. Finally, my assessor’s feedback was clear, constructive, and to the point. I didn’t need a lot of support, but the guidance I received was really helpful in showing exactly where improvements were needed. Would definitely recommend My5StarCourses – especially for anyone looking for straightforward, supportive online training.”

Helpful Report

5 STAR COURSES is rated 4.9 based on 212 reviews