4.8 Rating 64 Reviews
98 %
of reviewers recommend 5 STAR COURSES
Based on 64 reviews
Customer Service
Communication Channels
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We are a Leeds-based online training company, specialising in education and training courses.

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Anonymous  // 01/01/2019
I have completed many qualifications with 5 Star Courses. The reasoning for me returning time after time is down to simplicity. There is no confusing sign-up process, no pushy sales techniques, and most importantly, completing a qualification in your own time without deadlines to meet. Perfect for those with busy schedules who want a qualification and can do the assignment work dipping in and out when free time permits. My experience from start to finish, the customer service process, from the welcome call to the continued support through telephone calls and emails, has been excellent. My work was marked on time, and good developmental feedback was provided, helping me achieve the qualification. I have had negative experiences with training providers in the past who have let me down and promised all sorts to get my business. That's certainly not my experience with 5 Star Courses, which is why I will continue to return. My experience can only be described as being positive and excellent. In summary for simplicity, choose 5 Star Courses. They are the Ronseal effect "They do exactly what they say on the tin".
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Very good helpful competent team that all make sure you understand your course and offer extra support should you wish for it, response time to queries is really good very impressed with them!
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My NVQL6 International OHS Diploma course was a long duration, with me finally completing the course, the support was great, and I can proudly mention that the detail and effort was well deserved. I would recommend this course to anybody and use 5StarCourses.
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The team were always amazing with any queries I had. The PowerPoints were insightful, however I think there maybe could have been a few more slides on some of them. I was able to complete the course quickly thanks to the swift marking of my work by the team. Great job guys!!
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This is the first time i have done an online course with 5* and got to say Hannah, Jae, Christine and Ade were outstanding. They were very patient and extremely supportive. Nothing was too much trouble and they took time to explain clearly what i needed to do. There were times i felt frustrated as learning now is very different to when i was at school, also doesn't help that i am also quite a technophobe, however, they all had empathy and talked me through it, step by step. I would have no hesitation recommending 5starcourses. Thank you to everyone i have mentioned.
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This was an excellent course that helped me to build upon my knowledge, skills and understanding of teaching, and then apply them to my current teaching role. I enjoyed learning about the different aspects of teaching and learning and I have learnt some new ideas! The support team are fabulous and answered all of my queries quickly. They were super helpful and friendly. I would recommend doing this course to enhance learning and understanding about teaching.
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Elizabeth, my tutor was always just a phone call away . Due to covid my course took longer, as observations couldn’t be conducted. I was granted an extension. Unfortunately, this was exhausted before my observations were completed. Therefore I had to pay additional monthly fees. Overall, a very good course which I would recommend
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Brilliant service, brilliant staff - Outstanding company.
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I have just completed the Level 4 Award in the Internal Quality Assurance of Assessment course and I am also studying the Level 5 Diploma in Education and Training course. My experience, from enrollment to completion, has been very positive. The quality of the materials and the help and guidance has been of a high standard. Any issues I have had have been dealt with efficiently and effectively. Overall a very positive learning experience. S Coulthard
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Easy to navigate platform, with all the necessary resources and benefit of being able to study at your own pace. Well structured and meaningful feedback from tutors.
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Things change and events can lead to providers not meeting their own high standards but its what they do when things go wrong that matters. The course I started did not get of to a great start due to assessors leaving then another getting ill. However, the support I got from the team was very professional. I had the option to continue and I am confident that they would have supported me through the course, but circumstances led me to find alternative arrangements receive a full refund. Fantastic customer support and company ethics.
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I have to say each time I contacted the support desk everyone I spoke to was really helpful and I felt they cared about my query. On times my stress levels were up to the point I thought I cant do this, but with their expertise of explaining and coaching me through, I was able to have the confidence and complete the course, which I am so grateful for. Thank you to everyone in the support team.
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i will always give this course a thumbs up because the their customer care is number one and instructors are soo good
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I had a great time with this self-study course at a great price, with adequate resources that helped me keep engaged from start to finish. Also, the support staff were wonderful with their quick feedback to assignments, and always helpful in their responses to questions.
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Excellent value for the Level 5 Standalone in Numeracy. An excellent learning platform. Prompt feedback always given on assignments. Thanks for the enjoyable experience as this course gave me the motivation to get up and to focus my mind on a goal during lockdown.
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I enjoyed the course and had constant, constructive support throughout. Response time and communication was great also. I had a great experience with 5 star courses.
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The quality of support, tutoring and web resources for students is exceptional. Whenever I had a question or concern, the support team were fast and always helpful in their responses. The web platform provided clear and easily navigable resources, information and support. The marking of assignments was quicker than promised and always supplied with helpful, easy to follow feedback, where referred. The excellence of their service standards and approach to learning support is especially impressive given the low cost of the course in comparison to other providers.
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Fantastic learning platform. Easy to use, clear, and allowed me to progress at my own pace!
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Great customer care and they support you in all your works, feedback comes quickly as expected.
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A great online platform. Fairly unobtrusive and let me get on with it, giving good feedback when necessary. I’ll be doing another course through 5 star courses.
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I had outstanding student support and customer service from Katie in the Support Team. Throughout the course, she was efficient and effective in dealing with any queries I had and she ensured that I received feedback in a timely manner. I could not have asked for better communications from Katie, who is an excellent ambassador for the 5starcourses brand.
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5 STAR COURSES is rated 4.81 based on 64 reviews