5 STAR COURSES Reviews

Name: 5 STAR COURSES
Address: MATRIX HOUSE, GOODMAN STREET, LEEDS, LS10 1NZ, LEEDS
Rating: 4.88

4.9 Rating 230 Reviews

99 %

of reviewers recommend 5 STAR COURSES

Company Reviews

Metrics

Info

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About 5 STAR COURSES:

We are a Leeds-based online training company, specialising in education and training courses.

Visit Website

Phone:

0207 183 9082

Email:

sales@5starcourses.co.uk

Location:

MATRIX HOUSE, GOODMAN STREET, LEEDS, LS10 1NZ
LEEDS
LS10 1NZ

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Anonymous

Anonymous // 01/01/2019

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“I am pleased to share my experience with 5Star Courses for the Level 7 Diploma in Strategic Health and Safety Leadership and Management. 5Star Courses genuinely lives up to its name. One of the most commendable aspects of 5Star Courses was their swift and seamless enrolment process. There were no delays or unnecessary complications. I was promptly guided through the step by step process with clear instructions and timely communication from their support team. For someone like myself, juggling professional and personal commitments, this kind of efficiency is invaluable. The payment plans offered are another standout feature. They are clearly designed to make learning accessible and provided me with much needed financial flexibility. The availability of instalment options allowed me to begin my course without financial strain, which was a welcome change compared to many other providers that require full payment upfront. This approach showed that 5Star Courses is genuinely committed to removing barriers to education and supporting learners from all backgrounds. Equally noteworthy was the high level of professionalism and expertise demonstrated by the assessors. Every interaction I had with my assigned assessor was encouraging, respectful, and intellectually enriching. They consistently provided constructive and detailed feedback that not only addressed areas for improvement but also reinforced the strengths in my submissions. This balanced feedback significantly improved my understanding of the subject matter and boosted my confidence in applying what I had learned. I particularly valued how the feedback was not generic but tailored to my work. This demonstrated a genuine investment in my development and reflected the calibre and commitment of the assessors. They were also highly approachable, polite and supportive, creating a safe and encouraging learning environment which is essential when tackling complex or unfamiliar topics. The course material was well structured, clear and thoughtfully presented, making even challenging concepts easier to digest. There was a strong focus on work based practical application, which ensured that what I learned could be readily applied in real life situations. This practical approach, combined with academic rigour and strong tutor support, made for a robust and rewarding learning experience. In summary, 5Star Courses delivered exceptional value and service. The organisation excelled in every key area: efficient enrolment, flexible payment plans, supportive and knowledgeable staff and meaningful feedback that enhanced the overall learning journey. It is rare to find a training provider that strikes the right balance between professionalism and genuine care for its learners, but in the case of 5Star Courses, they achieved exactly that and exceeded my expectations. Hannah, Christine and Paul were brilliant, very knowledgeable, polite and supportive. I would highly recommend 5Star Courses to anyone seeking high quality, flexible learning opportunities supported by a team that truly wants to see you succeed.”

Helpful Report

Hi Muzaffar, Thank you for your great review! We really appreciate all feedback on our courses and service. We will be sure to pass your thanks on to Hannah, Christine and Paul who I am sure will be pleased to have helped you on your learning journey.

“My name is Morapeli Andrews Lebesa, I am a 5 Starcourses.co.uk student. I am a African man of 47 years old, as African from a disadvantaged and least develop country, studying to the level 7 diploma is not an easy thing, thanks for 5 Star course co.uk for it's discounts and the high level of service to give opportunity to a poor person like myself, I tried many times searching for this kind of opportunities, but it wasn't easy to find! But with 5 Star course I have been given a chance to transform and improve my skills. I will love to thank all the 5 Starcoirses.co.uk team to make education and training possible for people like myself who could not afford if it was not because of their hard work to open doors for us. Thank you so much. Your services are one of the kind”

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“I have recently completed the Level 4 Certificate in Leading IQA training and I’m very satisfied with the overall experience. The course content was well-structured, clear, and easy to follow. The online discussions with Observers were especially useful, as they helped clarify requirements and provided practical guidance. I deeply appreciate support team for their prompt responses and effective guidance. I would recommend this 5starcourses to anyone looking for flexible and high-quality IQA training.”

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“This course has been extremely valuable to my teaching career and has had a positive impact on my professional practice. It enabled me to gain a significant amount of knowledge that is highly beneficial for my career in the training and education field. Throughout the course, I developed a deeper understanding of the overall aspects of teaching, including effective daily teaching practices and the psychological factors that influence learner behaviour and engagement. I feel fortunate to have had the opportunity to complete this course, as it has strengthened my confidence and enhanced my effectiveness as a trainer.”

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“Great value. Really efficient and helpful. Easy to use portal very clear and assessible. Would recommend Five Star to colleagues. This is my third course helping me achieve my targets and goals.”

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“5 Star Courses provided a smooth enrolment process and a well-structured learning platform that made it easy to manage submissions and track progress. The learning materials were practical and clearly aligned to NVQ portfolio requirements, which helped me build evidence confidently. Support responses were prompt and clear, and assessor feedback was specific against the criteria, making improvements and resubmissions straightforward. Overall, it was a professional and well-managed experience from start to finish.”

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“Studying the ProQual NVQ Level 7 Diploma in Strategic Health and Safety Leadership and Management with "5 Star Courses" was both challenging and rewarding. The course is well-structured and reflects real-world leadership in health and safety. A key to my success was how I approached the assignments. I used various resources to deepen my understanding, improve clarity, and elevate the quality of my writing. The flexible NVQ format allowed me to apply learning directly to my role, making it highly relevant. The course also encouraged valuable reflection on leadership, risk, culture, and strategy. I highly recommend this qualification and provider to professionals aiming for senior health and safety roles. With commitment and a practical mindset, this course builds real strategic competence and confidence. For anyone considering a Level 7 diploma, choose 5 Star Courses because they focused on practical, evidence-based learning, and be ready to put in the work. It’s well worth it.”

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“5 STAR is providing good facilities and positive response. Whenever needed the help I get positive response on timely”

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“The courses I completed helped me gain the appropriate certificate for my work.”

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Thank you for your kind review. Was a 3 star review your intended selection? As this appears to clash with the content of the review itself

“Clear and quick onboarding. I didn’t know about the limit on uploads so I might go into Premium”

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“Excellent courses, supportive assessors, clear materials, flexible learning, highly recommended.”

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“The course was excellent”

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“It has been great learning with you, with excellent, simple and flexible learning materials. Quick feedback on help desk great mentorship with your responses on assignments. Thank you 5 star this opportunity, I appreciate it.”

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“I recently completed the L3AET online course with 5starcourses and I'm really pleased with the entire experience. The course was well structured, easy to follow and devilered exactly what I needed. I didn't have any major issues throughout the programme, and whenever I had a question, their support team responded quickly and professionly. The feedback they provided was clear, helpful and always encouraged me to improve. Overall their service was reliable and their system made the learning process smooth and stress-free. I would definitely recommend 5StarCourses to anyone looking to pursue the L3AET qualification. Trinidad Student.”

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“My experience with 5 Star Courses has been excellent from start to finish. The enrolment process was smooth and well-organised, and the learning platform is intuitive, clear, and easy to work with. Study materials are practical, detailed, and directly aligned with the qualification requirements, which made the whole process efficient and focused. Support from the team has consistently been fast, helpful, and professional. The ticket system works very well, and every response provided real guidance. My assessor was particularly supportive, giving constructive, clear feedback that helped strengthen my evidence and progress confidently through each unit. Overall, 5 Star Courses fully lived up to their name. I highly recommend them to anyone looking for a structured, supportive, and high-quality learning experience.”

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“My experience with 5 STAR COURSES was exceptionally enriching. The curriculum balanced theoretical depth with practical relevance, and the instructors fostered critical inquiry throughout. The platform’s structure encouraged disciplined progress while remaining flexible. I wholeheartedly recommend this provider to learners seeking rigorous, thoughtfully designed courses that meaningfully elevate intellectual capability.”

5 STAR COURSES 5 star review on 11th December 2025

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“The platform is easy to use”

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“Level 4 course IQA was well structured and organised. Feedback from Assessors was informative and constructive. And the platform is easy to use. Thank you”

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“I have found this course great to be able to complete a DET whilst working full time and family commitments. The support was there if needed with the ticket system and a very speedy response.”

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“My experience with 5 Star Courses was nothing short of excellent. I have now completed my Level 2 Certificate in Fitness Instructing thanks to the excellent support from the team. Thank you to all involved.”

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5 STAR COURSES is rated 4.9 based on 230 reviews