Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,800 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Metrics

Info

4.6

Based on 3,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

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“Our kitchen is fantastic! From visiting the showroom to delivery and now the daily use of the kitchen it’s all amazing! Thrilled with everything thank you!”

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Posted 7 years ago

“Great team from the designers to the customer services team .”

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Posted 7 years ago

“After completing the installation of my kitchen I discovered that I was short of blanking plugs for the doors. a quick phone call resulted in them sending them out to me the next day free of charge. Very pleased with the service.”

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Posted 7 years ago

“When I turned up at wren I was greeted by a friendly guy called paul in Aintree store he was very helpful and helped save me money”

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Posted 7 years ago

“Was very pleased with my kitchen”

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Posted 7 years ago

“I found the customer service very good and the information they give you very helpful. I used my own builder and they sent extra plans and notes for my builder to use and said he could call and speak to their fitters if he needed help.”

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Posted 7 years ago

“I love my Wren kitchen! The whole process was brilliant, from the initial measuring & planning to delivery. It looks fantastic and functions perfectly. I have already recommended Wren to friends who are now keen to get cracking on their new kitchens!”

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Posted 7 years ago

“My experience with Wren was very simple and pain free. The staff were extremely helpful and the kitchen is of good quality. I would use them again for future kitchens.”

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Posted 7 years ago

“Excellent design service. Delivered on time, extremely well packaged. Quality kitchen looks awesome. Highly recommended.”

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Posted 7 years ago

“Wren Kicthens gave me a good (if somewhat lengthy) design service. Their range of products was very good and the designer was happy to keep going until we were 100% happy with our design. The measurement team that came out where thorough and precise and very friendly. We went with a 3rd party for the stone worktops and most of the appliances as we found cheaper and Wren were happy to supply the required measurements and specifications. The kitchen was delivered on time and all in good order (a few minor replacements were required) The finished product looks amazing!”

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Posted 7 years ago

“Excellent service from the design to supply. Great quality products that look fantastic”

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Posted 7 years ago

“The quality of the kitchen is amazing. I love it”

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Posted 7 years ago

“We had a thoroughly pleasurable experience with wren kitchens from the point of interest through to delivery, the service was excellent. My partner was sceptical because he read some bad reviews about Wren but my instincts were not to judge a book by its cover (i.e. others opinions) and I'm so glad we went ahead. I absolutely love my kitchen.”

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Posted 7 years ago

“Lovely kitchens and great quality. Installers need to be improved by supplying 2 guys and install took 9 days. Would normally take 5 at most. Still some outstanding issues.”

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Posted 7 years ago

“Excellent service from start to finish and the product was brilliant. As was our fitter Steve. Superb fitting.”

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Posted 7 years ago

“Very Good service - Very happy We had multiple visits to Wren kitchens before we placed the order. Always looked after and accommodated well, kids given snacks and played computer games. Once we were happy, we were impressed with the quick delivery time, the way the delivery was handled by the driver and my fitter said it was nice and simple to install. I would buy again, but shouldnt have to for 20 years”

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Posted 7 years ago

“Really pleased with the professionalism of Wren Kitchens. From start to finish there was no hassle and the whole process went smoothly. I found my own fitter and he was so impressed with the way that all the boxes were labelled and numbered. And a few days before delivery I received a wall plan with top view side view and section views showing which units were needed. The fitter was also impressed with the way that all the units were pre assembled. There were no issues at all and I would truly recommend Wren to anyone.”

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Posted 7 years ago

“For years we had lived with an old fashioned kitchen. So we decided to take the plunge and get a new one. We went to the wren showroom and the staff were great. Very friendly and helpful. The planner came up with some great ideas, we would never have thought of. Delivery went smoothly and we now have a lovely kitchen. My favourite are the deep drawers which are great for crockery and pans. Very pleased and would use again.”

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Posted 7 years ago

“Really delighted with the whole process of choosing, designing and delivery of our new kitchen - customer service has been fantastic throughout. No hesitation in recommending Michael Breame at the Norwich showroom.”

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Posted 7 years ago

“I found really helpful with the product i wanted to buy, they explained the different ways we can purchase the kitchen if we didn't have the fund available. They also price match which was very good. I have recommended them to friends and family.”

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Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,800 reviews