WPS Westward Reviews

Name: WPS Westward
Address: Westward House, Cofton Road, Marsh Barton, Exeter, Exeter
Rating: 4.89

4.9 Rating 297 Reviews

99 %

of reviewers recommend WPS Westward

Company Reviews

Metrics

Info

4.9

Based on 297 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 272096

Email:

marketing@wpswestward.co.uk

Location:

Westward House, Cofton Road,
Marsh Barton,
Exeter
Exeter
EX2 8QW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was informed by voice mail that part of my order (academic diaries) was no longer available and wouldn't be restocked but that the rest would be sent. On receiving the order part was missing. On telephoning, I was told that the other items were out of stock and would not be replenished though I was offered a substitution. No word on either the delivery note about this or direct contact from the company that I would not be receiving my order in full. Extremely poor customer service and I shall seriously consider whether to use you again for any further orders if this is the level of customer service you now deem acceptable.”

Helpful Report

Posted 1 year ago

WPS Westward is rated 4.9 based on 297 reviews