WPS Westward Reviews

4.9 Rating 251 Reviews

99 %

of reviewers recommend WPS Westward

Company Reviews

Metrics

Info

4.9

Based on 251 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01392 272096

Email:

mark.carter@wpswestward.co.uk

Location:

Westward House, Cofton Road Marsh Barton, Exeter

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service via our account manager Katie Gibbs, samples sent were quick and exactly what we needed and an order was placed. Quick delivery, well packaged, good value for money and great quality products.”

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Posted 3 days ago

“I was informed by voice mail that part of my order (academic diaries) was no longer available and wouldn't be restocked but that the rest would be sent. On receiving the order part was missing. On telephoning, I was told that the other items were out of stock and would not be replenished though I was offered a substitution. No word on either the delivery note about this or direct contact from the company that I would not be receiving my order in full. Extremely poor customer service and I shall seriously consider whether to use you again for any further orders if this is the level of customer service you now deem acceptable.”

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Posted 1 week ago

“Excellent prompt service.”

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Posted 2 weeks ago

“Easy to use website, delivery quick and on time. Customer service brilliant”

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Posted 1 month ago

“Always really helpful on the phone and goods are delivered really quickly, thank you.”

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Posted 2 months ago

“Great books, Great Service & delivered quick”

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Posted 4 months ago

“I will always use Westward Paper Sales where I can. Brilliant customer service, speedy delivery and very competitive prices. The best company I deal with. Just the website needs sorting out but that is not a problem as I ring them”

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Posted 4 months ago

“Items arrived quickly after the order was placed. Items were all packed well so as not to spill out of individual packaging during transit.”

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Posted 4 months ago

“Very efficient - goods received the day after the order was placed.”

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Posted 5 months ago

“Easy to use website. Able to access as a guest. Customer service excellent when chasing up the delivery. Ships with a Maths Faculty order therefore I was able to retrieve my items from colleagues. Freddo Frog a delightful extra surprise.”

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Posted 6 months ago

“Very quick and efficient delivery. And a great product. One of the best glue sticks on the market at a great price.”

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Posted 6 months ago

“Good price and good service. Very happy. First time using and price dependent, will use again.”

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Posted 6 months ago

“Excellent service, very helpful!”

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Posted 7 months ago

“Great customer service, and fast reliable delivery.”

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Posted 7 months ago

“Have dealt with Westward for several years, excellent service, staff are always helpful and friendly. Would highly recommend them.”

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Posted 7 months ago

“Great value for money.”

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Posted 9 months ago

“Always get good service, my account manager Katie is superb, very helpful without being pushy like some companies! Good range of products at reasonable prices.”

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Posted 10 months ago

“Good quality products and very fast delivery”

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Posted 10 months ago

“Great customer service from Katie. Quick delivery. Great products.”

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Posted 10 months ago

“This firm is the best by far. They are always very helpful, always on the end of the phone with help, very quick deliveries, always keep you informed about your orders and they price match where they can. A massive shout out to Trees (Theresa is her name but I have bothered her that much that she feels like a friend now) This lady is so helpful and got a great sense of humour. Thank you to All the team at Westward Paper Sales”

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Posted 10 months ago

WPS Westward is rated 4.88 based on 251 reviews