Head Bear Reviews

Name: Head Bear
Address: World of Bears, 20 lower middle street, Taunton, Somerset
Rating: 4.89

4.9 Rating 1,247 Reviews

97 %

of reviewers recommend Head Bear

4.9

Based on 1,247 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Head Bear 5 star review on 25th December 2025

Anonymous // 01/01/2019

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“Excellent service. Responded to my query very quickly and sent photos of the bear I was enquiring about. The bear was posted very quickly and arrived very securely packed.”

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Posted 2 years ago

“Very thing I expected.”

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Posted 2 years ago

“After purchasing a bear for one of my grandchildren I forgot to ask for the presentation box,which I have always done on previous purchases. I rang world of bears to ask if I could buy a box And was told I couldn't have one as they might get damaged in transit. I have bought many items from different suppliers With hardly anything in the box's and have no issues with them. Very disappointed as I said I would gladly pay for it.”

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Posted 2 years ago

Thank you for your feedback, I have checked your order and the option to have a Steiff Presentation Gift Box was not selected on checkout, unfortunately we do not sell this separately due to the cost of packaging and shipping.

Posted 2 years ago

“I am very happy with my purchase. The bear is charming and he arrived very quickly. I cannot fault your service. Thank-you.”

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Posted 2 years ago

“Friendly efficient service! Highly recommend”

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Posted 2 years ago

“Thank you for the lovely service and quick delivery and was very happy with the bear,and the baby's mother was very happy also I would recommend your company to friends. So thank you again and if I require another I will not hesitate to contact your company in the future.”

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Posted 2 years ago

“Found a bear for a Christmas present for my wife and purchased it. The whole process was simple, easy and quick to complete. The processing was equally as quick and the bear was delivered within 2 days, fantastic. Would highly recommend and use again in the future.”

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Posted 2 years ago

“Great service, I ordered my bears and it arrived 2 days later. Very quick and efficient! The bear is lovely too!”

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Posted 2 years ago

“Fantastic quality products and service”

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Posted 2 years ago

“Good quality website, service and delivery. Can't fault it.”

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Posted 2 years ago

“The Lion puppet is very realistic but cuddly and will be a perfect gift for our 4 year old granddaughter.”

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Posted 2 years ago

“Beautifully made, lots of Bears to choose from. Bought 2 for my husband. Delivery was very quick and arrived in a sturdy box to keep them pristine. Highly recommended.”

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Posted 2 years ago

“Very fast delivery, perfect quality of product and the packaging was lovely, highly recommend!”

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Posted 2 years ago

“A very good service”

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Posted 2 years ago

“Have used World of Bears I think three times, excellent service and delivery. I have also visited the Taunton store, well worth a visit. Excellent 😀😀”

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Posted 2 years ago

“Beautiful bear - great service”

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Posted 2 years ago

“Amazing company, always gets back to me when I message asking for photos! Can't rate them high enough!”

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Posted 2 years ago

“The service we received was excellent and I know that our little great niece will fall in love with her new teddy bear. He is exactly as described and he is going to be well cuddled for many years to come. A big thank you to you all.”