Head Bear Reviews

Name: Head Bear
Address: World of Bears, 20 lower middle street, Taunton, Somerset
Rating: 4.89

4.9 Rating 1,243 Reviews

97 %

of reviewers recommend Head Bear

4.9

Based on 1,243 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Head Bear 5 star review on 25th December 2025

Anonymous // 01/01/2019

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“Excellent service, easy to browse web site, loads of choice, I ordered a Steiff monkey, perfect present delivery was quick and constant updates on delivery, I’d recommend this comp.”

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Posted 1 year ago

“Lovely packaged Steiff comforter. It was delivered within 2 days of ordering online. The product was really appreciated by the new parents.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Thoroughly delighted with my Snow Dragon. Speedy dispatch.”

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Posted 1 year ago

“Excellent service first time ordering will definitely be ordering from them again”

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Posted 1 year ago

“Ordered the bear and received it the following day, didn't ask for next day delivery. I was very surprised to recieve it so soon. Bear exactly as described.”

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Posted 1 year ago

“Fantastic delivery. Very quick, packaged brilliantly. Love the product”

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Posted 1 year ago

“Great products and very quick delivery. Very happy. Thank you”

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Posted 1 year ago

“Absolutely brilliant customer service, the bear was rehomed in 2 days, with no stress. Selection of bears for adoption is wonderful.”

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Posted 1 year ago

“Good Company. Well I pleased.”

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Posted 1 year ago

“Easy to navigate website, wonderful range. Item despatched super quick. One happy wife, now the proud owner of an original Steiff teddy bear.”

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Posted 1 year ago

“Fantastic item and staff are amazing 5 stars all the way x”

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Posted 1 year ago

“Thank you for the Herman miniture bear - he has been named Buddy and will be accompanying me on all my patient visits in Central Cheshire to spread love and kindness”

Head Bear 5 star review on 19th February 2024

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Posted 1 year ago

“Perfect transaction. I got the bear I wanted and the delivery was super quick and fully tracked. Very pleased would recommend buying from this company.”

Head Bear 5 star review on 17th February 2024

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Posted 1 year ago

“I bought Hoppel bunny for my first grandson due in March. He’s quite adorable and exactly as expected and arrived very quickly. The only thing I’m disappointed with is a mesh bag he came in. The bunny’s clothes are soft baby blue, and the bag which was also broken, is a deep clashing turquoise. Needless to say I’ll have to try and find something nicer for him.”

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Posted 1 year ago

“Item arrived in perfect condition, and was beautifully packaged. Great care had been taken to ensure the item arrived promptly, and with a few extra touches. Many thanks :)”

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Posted 1 year ago

“Our family loves Jelly cat so when the chicken came super speedy for my daughters birthday we were more than pleased”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“great quality bear and very efficient service.”

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Posted 1 year ago

“Lovely and affordable products, however being forced to spend £20 before I could place my order, and then having added postage on top of that, really felt like a kick in the teeth. I only proceeded with my order as it was for my young nephew's birthday.”

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Posted 1 year ago

Thank you for your feedback, Our shipping and charges are transparent on our site, dispatched on the Monday after receiving the order over the weekend, received the next day Tuesday on next day service by courier, we offer Click and Collect which is free, and a cheaper option of Ship to Shop for your convenience. Unfortunately we cannot offer a next day service for free on orders of £20. Glad you loved the products. Customer Services.

Posted 1 year ago

Head Bear is rated 4.9 based on 1,243 reviews