The Wild Beer Co Reviews

Name: The Wild Beer Co
Address: Curious Brewery Ltd Unit 1, Victoria Rd,, Ashford, Kent
Rating: 4.68

4.7 Rating 435 Reviews

93 %

of reviewers recommend The Wild Beer Co

4.7

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Great selection of beers which is have been buying regularly for a few years now. Prompt services and good prices too”

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Posted 1 year ago

“If I was rating just the beer itself it would be 5 stars as it really is a lovely product. However, it is expensive so I expect customer service which reflects the price, and that is not what I got. My delivery went back to the depot twice before it got to me on the 3rd attempt, and I emailed thewildbeerco both times with no response. In the end I had to email curious brewing (the company which has recently bought thewildbeerco) asking where my order was, and they dealt with it promptly and my beer was here within a day or two.”

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Posted 1 year ago

“Generally good beers and delivery”

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Posted 1 year ago

“Beautiful and different beers. Not just the run of the mill IPAs that most breweries are serving up nowadays. Have not changed too much (so far) after Curious Brew have taken over.”

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Posted 1 year ago

“Beer itself was lovely, but had a very short best before date. I did email but didn’t get a response”

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Posted 1 year ago

“Highly recommend brewery. Wineybeest, whiskybeest and the B.A.B.S imperial stouts are all something else!!”

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Posted 1 year ago

“Enjoyable beers and great service”

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Posted 1 year ago

“Excellent beer delivered promptly!”

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Posted 1 year ago

“Beer itself, lovely. 2nd time in a row we've ordered and the order was wrong which is a shame.”

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Posted 1 year ago

“Amazing beer as always, promptly delivered. Still love the range, diversity and, of course, the taste of these beers!”

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Posted 1 year ago

“Love the range of great beers for summer”

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Posted 1 year ago

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Posted 1 year ago

“I regularly place orders from Wild Beer and they regularly make mistakes. My most recent order simply wasn’t dispatched. I emailed to ask why and within an hour the automated system sent me an email to say my order was being processed (the email I should have had a week before when they put it on the system.) Then, I received an email from them blaming Parcel Force and saying they would take it up with them. I believe this was a lie. I also included a note to ask for a change in my order (substitute one beer for a cheaper one.) It was completely ignored. The very first time this happened they apologised for the error and I was told they would put in a few extra cans. I was really pleased they were addressing it. They then did not send any extra cans. It seems that the problem has always been that they don’t actually process your order until you chase it up, and it seems they have no interest in addressing it. It saddens me, as I have been a fan of theirs for around ten years, but I’m actually fed up of my orders not arriving and having to buy other beers to make up the gap while I contact them and get them to actually post it a week later. (There are a few other issues I’ve had with quality but I have always put those down to how difficult the brewing and canning is and wouldn’t ever blame them for such things - they have also immediately replaced unsatisfactory cans when requested.)”

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Posted 1 year ago

“All good. Website easy to navigate, order desptched promptly and arrived in perfect condition! Thanks :)”

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Posted 1 year ago

“Easy ordering, tasty beer, what else can I say.”

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Posted 1 year ago

“Hello Wild, Brewing beer is a serious passion and not easy to keep going. We all know that and I’m very happy you are still here. I’m an assistant brewer at a small brewery in Essex and know this from personal experience. Your beers show that passion, variety and determination and in my opinion are superb. Not tried them all yet, bit of a hoarder in the cupboard under the stairs! Thanks and keep up the hard work. Andy at the Billericay brewery 🍻”

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Posted 1 year ago

“amazing gift for my partner!”

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Posted 1 year ago

“Maintaining innovation, uniqueness and character is key to the appeal of wild beer. Recent offerings are good but have been better in the past. Less new beers and more classics have been noticeable. Please keep going!”

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Posted 1 year ago

“Love these beers, full of flavour and a great variety of tastes.. delivery alway quick and website easy to use.”

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Posted 1 year ago

“Excellent beer and excellent service”

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Posted 1 year ago

The Wild Beer Co is rated 4.7 based on 435 reviews