Wave Sup Boards Reviews

4.6 Rating 186 Reviews
93 %
of reviewers recommend Wave Sup Boards
4.6
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
3.1 out of 5
Read Wave Sup Boards Reviews

About Wave Sup Boards:

Our range of inflatable sup products features some of the most competitively priced, durably designed, and technologically innovative paddleboards for sale in the UK right now. Featuring an extensive range of sleek, contemporary, and affordable sups, Wave has committed to placing accessibility at the center of our brand.

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Wave Sup Boards 4 star review on 15th February 2024
Walter Cer****
Wave Sup Boards 5 star review on 12th February 2024
Emma F****
Wave Sup Boards 5 star review on 20th January 2024
Philip Cla****
Wave Sup Boards 5 star review on 2nd January 2024
Sh****
Wave Sup Boards 5 star review on 15th October 2023
Karl Don Franc****
Wave Sup Boards 5 star review on 6th October 2023
Anony****
Wave Sup Boards 5 star review on 2nd October 2023
JAVIER SERR****
459
Anonymous
Anonymous  // 01/01/2019
I ordered the tourer 11’ after the classic was out of stock. It arrived in good timing and have had no problems with it! Easy to clean down but does mark very easily (like most SUP). Love the vibrancy of the colour and the paddle is of good quality.
Wave Sup Boards 4 star review on 29th August 2021
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Wave Sup Boards 5 star review on 2nd October 2023
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Wave Sup Boards 5 star review on 2nd October 2023
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I bought a dryrobe from Wave. I ordered a large in Navy - it was way too big and had the logo upside down. I contacted Wave and they paid for me to return it, I then ordered a medium. All ok, except they then told me there weren't any for a few weeks. Instead I chose the camo. The fleece is not as thick as the real DryRobe, but they are lighter and have more pockets and they are £40 cheaper and look great! They also have pouch-like pockets on the front for extra warmth. The customer service has been excellent throughout.
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I had an issue with my board and I cannot fault there aftercare service , the message Was picked up promptly and new board delivered the next day ...gives me a lot of faith in this company when they go over and beyond there duty to resolve the issue . Thank you
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Fantastic customer service very helpful and sorted my problem straight away! Would definitely recommend!
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I'm not sure I have ever had to negatively review a company before but Wave SUP is the, unfortunate, exception. Bought a SUP which was great for a month then the seam completely went. Understandable there are defects but I have sent 4 emails, tried to call 4 times and had no response.
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Highly recommend purchasing from wave sups. I had an issue with the valve on a sup that I purchased and Patrick from the customer service team was great in helping me to fix the problem sending me a new valve free of charge.
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Unfortunately only one star for the fast delivery. The seams came loose after 8 months. 5 emails went unanswered. Now it is clarified by a lawyer.
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Managed to get a Classic SUP in the clearance sale. Brilliant value for money. Have used it a few times locally in Cullercoats and more than happy with it. The quality is excellent and seems to handle fine. I emailed Wave over the weekend with a query about another product (backpack) and received a swift reply come Monday. We're already looking to purchase a second for the family and have my eye on a Pro, will happily purchase from Wave again!
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Bought a wave paddle board for my girlfriend a year ago. Top quality for the price.
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Placed order 4th April. Expected on the 6th. Delayed by courier to the 7th. Waited in all day 8th for delivery and never arrived. Message from courier saying delivered and signed for by name not recognised. Still waiting on refund or replacement a month later and radio silence last 4 days from customer service.
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Hi there, Thanks for your feedback on your recent delivery. I'm really sorry to hear this and I can imagine how frustrating it must all have been for you. When there's an issue or concern raised with delivery, the carrier take responsibility to investigate this for you and I can see they did so and good news, they recently came to a conclusion for you. I have now emailed you directly to confirm our next steps; I look forward to speaking with you soon! Kind Regards, Tom @ Team Wave
Can’t believe it I ordered one on the 16th Dec in the morning and I can’t thank guys enough it was delivered on the 17th December will review board once my wife has it as it’s a crimbo present but thank you .
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I recently purchased two boards, a Tourer 10. Both have now been used a couple of time and perform perfectly. I did contact customer services with a question about setting up & received a reply in just over an hour with very helpful advice. All in all, I am unable to find any fault with either the products or the service provided. Thank you
Wave Sup Boards 5 star review on 20th September 2022
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Everything about my new Wave board is amazing..
Wave Sup Boards 5 star review on 19th September 2022
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Hi… all Always wanted to buy a paddle board, came across this site. Al ok after reading a couple of reviews, so we went ahead and ordered a 10ft cruiser in bright orange. Order process was simple, just select a style beginner, intermediate or pro and a colour it’s that simple, arrived the next day. Opened the box to reveal just what we ordered, everything we need to get on the water, very impressed with the whole process, spent a week on holiday in the Lake District with our new board, had so much fun as a family we bought another as soon as we returned. Would definitely recommend wavesups to anyone thinking of buying a paddleboard 👍🫡
Wave Sup Boards 5 star review on 5th September 2022
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I bought the entry level cruiser package, and having used it a couple of times I love it! Ordering and delivery was easy and arrived really quickly! Only problem I have, and it’s my own fault really for not double checking, Is it didn’t come with bungee storage strap or d rings to attach a bungee strap too. Means I have nowhere to stow a dry bag with drink, phone etc Apart from that I recommend it no problem
Wave Sup Boards 4 star review on 26th August 2022
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Not 24 hour delivery like advertised. It took two days before they replied to a message. I emailed, phoned, messaged and live chat with nobody live chatting with out a reply.
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Hi there, Thank you for taking the time to leave a review on your recent purchase. I do apologise that your order did not arrive when expected. There was extremely high demand the week of your purchase, which meant the shipping was ever so slightly delayed; I'm really sorry about this. However, I can see it arrived a few days later and I hope you're loving it this Summer! Kind Regards, Tom @ Team Wave
Finally got out on river/ reservoir. My wife and I found the Wave Zray to be quite pleasant, she took the front, set the pace, while I sat in the rear. The Wave Zray is easy to inflate, light weight, easy to handle and tracks well. We found it to feel a bit unstable at first, because of it's narrow width, but adjusted quickly and really enjoyed the way it glides over the water. Being in the rear I found I could swing the nose around by dig the oar in, turning quickly. All in all, yes, good fun.
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Wave Sup Boards is rated 4.6 based on 186 reviews