Waterside Breaks Ltd Reviews

Name: Waterside Breaks Ltd
Address: Waterside Breaks Ltd47, Station Road, Aldershot
Rating: 4.85

4.9 Rating 1,376 Reviews

100 %

of reviewers recommend Waterside Breaks Ltd

4.9

Based on 1,376 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 3 star review on 1st January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charlotte was delightful and helpful”

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“it seems quite easy, non electronic i.e. pay on phone, stuff posted out to confirm booking, looking forward to getting there.”

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“Phoned back the next day as promised.apologised that hot tv option no longer available. Had read about our feather allergy and made arrangements for suitable pillows. Friendly and helpful on the phone.”

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“Excellent customer service during the booking process, very efficient and friendly.”

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“Really helpful, have signed up to newsletter.”

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“Excellent customer service; prompt, professional and friendly....”

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“Very helpful.... When the property I originally booked wasn't available, I was given an upgrade. Very good customer service :)”

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“Very polite and speedy responses, thank you.”

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“couldn't have been more helpful - will use again with no hesitation”

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“Very efficient even when I had accidentally booked the wrong accommodation, it was all sorted for me, I did not have to do anything, very pleased”

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“Great service, really helpful over the phone, making suggestions for alternative properties when the one we wanted was unavailable. Highly recommended.”

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“Helpful”

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“Very impressed with the standard of service. I left a booking enquiry at 9pm and by 9.30am the following morning I had been contacted by phone, text and email. When I called back the staff member was delightful - helpful, friendly and clearly knew the property well as he was able to answer my questions thoroughly. Once the deposit was left, confirmation was swift and clear. I'm really impressed - probably the best holiday booking company I've used to date.”

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“After spending many frustrating hours and days trying to find a suitable venue for our special holiday requirements, and finding great difficulties with other companies, in the space of an hour we were presented with a perfect location and facilities with the Waterside Breaks Company. Their very helpful representative, Charlotte, was friendly, efficient and knowledgeable. Despite us giving them short notice the Company has managed to book us into the Melfort Holiday Cottages which cater for the needs of the less able. Many thanks to everyone !”

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“Quick call back, full explanation of the terms and conditions as I had clearly missed a couple of things about the extra costs. Annabel was very helpful and pleasant to speak to.”

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“Very efficient and professional. With a friendly service will defiantly recommend to others.”

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“Excellent service. Happy chappy on the phone. I will use your service again.”

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“I had a very pleasant experience booking our break. Charlotte went above ond beyond to accomodate the dates we really wanted. very polite and informative and was sent email with details in the next 5 minutes along with a great guide to the area we were staying. Very helpful, thanks again”

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“The lady I spoke to was very helpful, got back to me very quickly. Booked my holiday with no trouble.”

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“Excellent booking experience. Even late on a Saturday afternoon, friendly and efficient service, ‘phoned back to apologise could not get in touch with owners. Then, as promised, a call Monday back on Monday morning to confirm our booking. Thank you.”

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Waterside Breaks Ltd is rated 4.9 based on 1,376 reviews