“Very nice (Hirsch) straps, easy ordering, fast shipping and everything. However, one of the Sport deployment clasps (I got two similar) was very loose (the closure), it was too easily opened. I complained in an email, asked if I could have a new one, but never got an answer from them.”
“I ordered a battery. I received the wrong item, so I complained to Watch Osession. By the next day I received the right one. It was a more expensive one, but at no extra cost. Very pleased.”
“Very happy with strap. Had ordered with buckle removed but arrived with it in place. The strap and spring bars were a very snug fit - had to make some small modifications but very satisfactory in the end.”
“High-quality product in every detail. I'm pleased with the strap.
The only thing I'm not satisfied with are the shipping costs (for Croatia) which are too high.”
“Unfortunately WatchObsession dos not have a shop registret inside the EU, so their straps cost the same as a handcrafted straps inside the
EU, due to import taxes.🤨🤓”
“Loved the blue strap, looks like it might last longer than the original alligator one!
Only problem was my husband could not squeeze the bars enough to fit, one was impossible. Luckily he has a selection of these so had one that fitted.”
“Reliable and ready to give solutions to any difficulty. Straps for any watch and in a big range of prices.
Delay in delivery but finally arrived.
Small problem with extra tax charged during delivery but it was solved by the e-shop.
Thank you for your prompt response to all my requests!”
“I am a new customer. The strap I ordered was dispatched in good time but delivered a week late by Royal Mail. My enquiry to Watch Obsession in the meantime was handled promptly enough. I would buy from them again.”
“Nice strap, fast delivery, zero issue: excellent.
However the company is in the UK, I am on the EU. Therefore I had to pay import duties (14.4€…) at the post office, making the whole experience expensive and tedious”
Thank you for the feedback Brian! We are working on improving the search functionality on our store to make finding products easier. That includes a better selection of filters to help you narrow down your search.
