“Excellent easy to use website with good level of details provided for each product. The order process is very straightforward and customer service when contacted were very helpful.”
“Great products, terrible shipping to the U.S. I paid $15 for fast shipping on my last purchase on 11/29. The package should have arrived around 12/4 or 5. It is the 9th and I have yet to receive my package.”
So sorry to hear about this John. We will contact DHL and try to get to the bottom of the delay here. I can see that the strap you ordered was shipped on time but it looks as though there has been a delay for some reason. Once again, very sorry about this. We will ensure that we get your order to you as soon as possible.
“The service was excellent getting the strap to me. However, through no fault of WO the Omega strap has split after I put it on the watch and the skin around the split does not look like alligator. Another example of Omega poor quality.”
“I have purchased leather straps from you for my Omega wristwatch, for several years. My watch requires a 17mm / 16 mm strap, which is not always readily obtainable from high street retailers; you can supply it at a good price and with exemplary service.”
“It was quite an easy process to place the order and receive the correct item. Although I made a mistake in order, the team was easily accessible and quick amending it. I recommend it.”
“Excellent service. Royal Mail let me down, but Heledd kindly sorted everything out for me, I received the item plus a goodie bag. Very thoughtful. Would definitely recommend.”
