Vapour Depot Reviews

Name: Vapour Depot
Address: 32C Metcalfe Road, Skippers Lane, ,, 32C Metcalfe Road, Skippers Lane, ,, Middlesbrough
Rating: 4.74

4.7 Rating 478 Reviews

94 %

of reviewers recommend Vapour Depot

4.7

Based on 478 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

01642049028

Email:

Sales@vapourdepot.com

Location:

32C Metcalfe Road, Skippers Lane, ,,
32C Metcalfe Road, Skippers Lane, ,
Middlesbrough
TS6 6PT

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Vapour Depot 5 star review on 3rd March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Updating review Problem been solved by supplier.”

Helpful Report

Posted 1 year ago

Hello Amanda, Thank you for your feedback. I have escalated this with our customer support team and you will be receiving a direct reply today. Please accept my apologies for any inconvenience, we are receiving a lot of tickets at the moment in relation to Royal Mail strikes. Once your issue has been resolved I hope you will reconsider your review rating. Many thanks The Vapour Depot team

Posted 1 year ago

“Quick and efficient delivery”

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Posted 1 year ago

“A quick turn around of orders. My favourite juice has been out of stock in the past(jack blacks). I would like to alter the bundles offers for sugar free juice as I don't like cherry and it's always in the bundle. A larger bottle option would be good for the sugar free stuff.”

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Posted 1 year ago

“Good price. Arrived quickly. I bought a bundle of five and would have liked to have been able to change one of the flavours. All in all a good service.”

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Posted 1 year ago

“Packing good. No spillage on delivery. But.... 1 aroma from 6 ordered was not inside, actualy "KeyLime Pie" . So nevermind😉. Next Time I hope you do it better.”

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Posted 2 years ago

“Good quality…. Shipping duration to much”

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Posted 2 years ago

“It would be better to put the photos of the rebottled products instead of the original bottle as it is misleading. I understand that you wrote down in the summary "Made in the USA & Rebottled by Vapour Depot in the UK." but it is just a thought It would be excellent to give information about the used dripper in your bottles for example " 20 drops = 1 ml" as such things vary from dripper to other :)”

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Posted 2 years ago

Hello Mohamed, Thank you for feedback, I will pass this to the web team to see if we can get some improvements put in place. Many thanks Stu

Posted 2 years ago

“Good website, shipping was quite fast.”

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Posted 2 years ago

“The eliquids are good quality but the packaging and bottles are not really strong enlough for international deliveries. When I opened the package all the contents were soaked in eliquid. It won't put me off re-ordering at least once more.”

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Posted 2 years ago

Hi Stephanie, Thanks for the review and letting us know about the issue. We'll send you an email shortly to check the specifics and replace whatever had leaked in your next order. Thanks Stu

Posted 2 years ago

“good flavours ,quick delivery”

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Posted 3 years ago

“Thing is I'm new to making my own juices so I don't feel qualified to review the quality of the concentrates, that said I was happy with 4 out the 6 I bought regards flavour the remaining 2 not really fussed but the service is first class.”

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Posted 4 years ago

“Great products good prices, just wish they'd deliver free for less than £30 maybe £10 like some places do.”

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Posted 4 years ago

“Arrived in a timely fashion. Product good quality, but not totally what I wanted.”

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Posted 4 years ago

“Very good flavours good service”

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Posted 4 years ago

“Great prices. Quick delivery. Some items was out-of-stock but i hope they will be available soon.”

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Posted 4 years ago

“I brought a £100 mystery box after reading a bunch of positive reviews. When I ordered it I was asked a set of questions regarding my vaping preferences where I noted that I wanted to trial RDA's but don't know where to start and was sent what I'd assume is a low entry RDA. It goes without saying that I am extremely pleased with this, I would never have brought this myself but now I have, I love it. Flavour is amazing as is the vaping experience. I also got a mod which was great and some really high quality liquids which all taste fantastic. Very pleased, would definitely recommend.”