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IronmasterUK Reviews

4.9 Rating 121 Reviews

98 %

of reviewers recommend IronmasterUK

Company Reviews

4.9

Based on 121 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

About IronmasterUK:

Ironmaster home strength training equipment was originally made available in the UK by Valley Fitness Ltd in 2008. We became IronmasterUK in 2017 after 9 years supplying thousands of Ironmaster home gyms, providing epic customer service and helping our customers avoid the headaches of training in commercial gyms.

Visit Website

Phone:

020 77 88 77 10

Email:

info@ironmaster.co.uk

Location:

17A Ivel Road Shefford Bedfordshire SG17 5LB
Shefford
SG17 5LB

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IronmasterUK 5 star review on 20th April 2021

IronmasterUK 5 star review on 6th April 2020

IronmasterUK 5 star review on 13th April 2017

IronmasterUK 5 star review on 13th April 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service second to non, quality second to non ! Great company...”

Thanks Scott! That's what we aim for :-) Please let us know if you need anything in the future and we'll try our best to help.

“Excellent products and outstanding customer services”

Hi Andrew, thank you for leaving a review. We aim for everything you mentioned and we're glad we're getting it right. Please let us know if you have any queries in the future as we're here to help.

“Excellent service, very quick dispatch.”

Thank you for taking the time to leave a review Gareth. Great to hear that you were happy with the service we provide and that you got to use your equipment quickly :-)

“They sold me a great product, that no one else in the UK stocked,”

Thanks for your review and comments Tom. Please let us know if we can help in any way in the future.

“Quick delivery and trackable on the dpd app”

Thank you for your review Steven. Glad to hear that our delivery process is appreciated. Please let us know if we can help with anything else.

“Just like to say James and the team at Valley Fitness were great, will definitely buy off them again, everything turned up on time and easy to deal with. Ironmaster products are incredible, I have used them now in the U.K. And in Australia. Once again James and team thanks for the great products and service. Cheers Graham”

Hi Graham. Thank you for leaving a review. It's great to hear that we are doing things well and that you have been happy with your Ironmaster equipment in Australia and the UK. If we can help with any future orders then please let us know.

“Superb bench and service. Hope to deal with you again in the future and would recommend you to anyone. Many thanks.”

Thank you for taking the time to leave a review and for your positive comments Michael. They really do help both us and our customers. If we can help you with anything then please get in contact.

“Prompt delivery of equipment and very quick helpful and friendly email response to a query following delivery. Highly recommended.”

Thanks for the review Diana! Glad to hear that we helped and that the equipment arrived swiftly. Please do not hesitate to let us know if you have any queries in the future.

“Delivered an order on time and with good communication.”

Hi Stephen, thank you for leaving a review. If you have any questions about Ironmaster equipment in the future then please do not hesitate to let us know.

“Very happy with dumbbells that I ordered and customer service was very helpful when I had any queries.”

Glad the Ironmaster dumbbells are working out well Jamie and thank you for leaving a review. We're here to help if you have any other queries going forward.

“First see class peice of equipment I'm very happy with it and the fast delivery thanks again”

You're welcome James. Great to hear that you're happy with the kit and many thanks for taking the time to leave a review :-)

“Took advantage of the Ironmaster Super Bench Combo deal. One of the best purchases I have ever made. Quality bit of kit & quality service from Valley Fitness.”

Hi Graham. Thank you for leaving such a positive review. We aim to please and hopefully you'll enjoy a lifetime of training with the Super Bench Combo. If you need anything else or have any questions, then please don't hesitate to get in contact.

“Ironmaster dumbells are awesome, just like the real thing except that they are space saving for my garage gym. Nice knurling on the handles and even when loaded up to the max, they are still reasonably compact. Valley Fitness delivered within 48 hours, what more can I ask for. 5 stars.”

Thank you for the review Ashton, it really helps. We agree that the Ironmaster adjustable dumbbells are awesome, that's why we try to get them delivered as quickly as possible! Please let us know if we can help with anything in the future.

“Excellent product and fast delivery.”

Thank you for leaving a review. We try to provide excellent equipment, delivered quickly and with epic customer service. Please let us know if we can help with anything else in the future.

“Impressive customer services and quick dispatch.”

Thank you for leave us a review and noting our customer service. We aim for our customer service to be EPIC! Please let us know if you ever need anything else.

That what we aim for! :-) Thank you for taking the time to leave a review.

“Best customer service ever and the quality of the equipment is superb. James is the top man regards handling the business. 100% would recomend to anyone”

Thank you for taking the time to leave just a great review Damian. If we can help in any other way then please let us know.

“Had a great shopping experience with James, very attentive and polite. Pleasure to do business with him. Would recommend his site / products.”

Thank you for the positive review Lisa. We aim to provide an outstanding customer experience and help wherever possible. If you need assistance with any of our products in the future then please let us know.

“I took a long time comparing adjustable dumbells before deciding on Ironmaster. I like the traditional feel and quality whereby once loaded the dumbells feel similar to the individual dumbells found in a commercial gym. The square shape is an added bonus as the dumbells stay put when you place them on a bench between sets without risk of rolling off. Having purchased the dumbells I also bought the superbench with attachments, This combination is extremely versatile facilitating a wide rang of exercises, and I find it perfect for my home gym. I am very satisfied with the quality and finish of my Ironmaster equipment and consider it money well spent. I would also commend Valley Fitness on their after sales service resolving a minor issue promptly, pleasantly with no inconvenience to myself. A deserved 5 stars.”

Thank you for submitting a detailed review Denis and we're pleased that you're happy with your equipment. We really enjoy reading our reviews, particularly detailed reviews such as yours. Thank you for also being understanding with the small issue that you experienced and we're glad that we could resolve it suitably.

“My order was delivered promptly to my overseas address. Many thanks, I'm sure I will be using your website again.”

Thank you for your review Suzanne. If you have any questions regarding our equipment in the future then please don't hesitate to get in contact.

“Great company; prompt communication and delivery. I will no doubt use their services again in the future.”

Thank you for the kind words Niall. Please let us know if you need any help with future orders.

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IronmasterUK is rated 4.9 based on 121 reviews