“I have used Uswitch and although the sservice was simple and an easy process, i found out afterwards, its not the whole marketplace as Octopus Energy isnt profiled on their site as an option so you are not getting the full picture of availibilty that you think you are.”
“U Switch did what it was supposed to do but I was upset when EDF promptly took another direct debit payment after the deal was fixed and held on to that money plus £ 350 points I was due as a rebate for nearly a week.”
“Quick and easy, but I am not sure if we get the best deal because no doubt uSwitch gets a cut and you can be absolutely sure it's not coming out of the pockets of the energy companies, it's you and me who pay more so uSwitch gets paid.”
“Didn’t realise gone through Uswitch as was on comparison site. Just keep receiving emails that don’t want really now asking me to sign up which I don’t want, just wanted to find cheaper electric charges”
“It seems like a great idea. And it is overall. My only problem was that there wasn’t sufficient communication between my new broadband provider and the old one and my old one wasn’t cancelled properly so I was nearly referred to a debt collector.”
“Although, 5 days later so not bad, the new Energy Provider, Fuse, is my new supplier it has been far from simple. I am now on my 6th email trying to prove to them who I am and where I live.This started with their contract giving a make believe address that was only correct by the first line of my address, but then other location data and an incorrect postcode. Initially thought I could come to U-switch to help. No you say online, basically at that stage you have done your job and washed your hands of the process and I must now go to my new provider. Told Fuse Energythat proof was simple by doing an online postcode search but all I was doing at that stage was corresponding with an AI computer that told me it was correct implying that I am wrong.”
“Energy collective deal still not as competitive as offers directly with the same energy company as would have expected.
No option to delay start date of new energy deal, so can end up forfeiting several weeks of current energy deal (which is almost always still cheaper than the next one) and means start date of next deal constantly gradually moves earlier and earlier in the year.”
