“Like I told you previously thanks to you I was charged by Sky Mobile when I clicked on the 0870 number to check gas I was then charged a premium number there was no warning from your service at all So thanks for that❗🤬”
“You advertise a company to me that would cut my costs. You ask me to fill out a series of personal questions and then having done that and agreed to switch even signing a contract you email me a week later spouting the utter nonsense that the provider namely Fuse electricity doesn't operate in Kingston Upon Thames when it happens to be a fact that they do! U-switch USELESS!!!”
“The provider recommended failed to carry out a credit check and would require me to provide a £500.00 deposit. I'm 79 and never had such a requirement nor had my credit worthiness challenged before.”
“I followed your suggestion to move from Octopus to British Gas for my electric seller, British Gas after initial internet application , then followed by 6 phone calls from 30.4.26 till May 19th was very unsatisfactory, they kept telling me to do things, not customer orientated at all, when I asked to speak witha manger I was told no. Silly ill trained staff, do not follwo up, vey disappointing.”
