Geobear (formerly Uretek) Reviews

4.70 Rating 119 Reviews
96% of reviewers recommend Geobear (formerly Uretek)

About Geobear (formerly Uretek): Geobear, formerly Uretek is a ground engineering company solving subsidence and settlement issues for property and asset owners/managers in the UK.

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Phone:
0800 083 3503

Email:
awillis@uretek.co.uk

Location:
Mere One, Mere Grange
Elton Head Road

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
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communication channels
"Site operatives very experienced and knowledgeable The system was economical compared to traditional piling Site visit my Patrick Grant very helpful prior to pricing Only problem was clunky communications from your office staff Too many different people involved - apparent lack of internal communication"
Helpful Report
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"Poor communication when machinery failed, did not inform me of the issues."
Helpful Report
"It took three visits to overcome access difficulties, but once the Uretek team got their gear to the subsiding wall it took them half a day to inject the magic stuff into the soil/clay riverside underneath and stabilise it. I have a date with my neighbour in 3017 to see whether it worked. I paid only the original estimate."
3 Helpful Report
"Overall good service . Staff are responsive and helpful . The " field " guys were excellent . The sales person however did not take enough time to explain clearly what was involved and what could and couldn't be achieved . Although contractually you performed as described and charged what you could however I ( as a lay person ) was sold on the idea that it was " 99% sure " it wouldn't need a deep fill - when it did I was shocked by the very high cost .Sales people should manage expectation better than this . Overall though I would recommend Uretek."
Helpful Report
"It turned out that the floor was already in fact level so i'm not sure the work was required. nevertheless it was filled underneath by your product. perhaps the surveyor should have picked this up."
2 Helpful Report
Geobear (formerly Uretek) is rated 4.70 based on 119 reviews

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