Universal Networks Ltd Reviews

Name: Universal Networks Ltd
Address: Charnham Lane, Hungerford, Charnham Lane, Hungerford, Hungerford
Rating: 4.95

5.0 Rating 521 Reviews

100 %

of reviewers recommend Universal Networks Ltd

Company Reviews

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5.0

Based on 521 reviews

Customer Service
Communication Channels	Live Chat, Email

About Universal Networks Ltd:

For 25 years, our customers have trusted us to provide reliable fibre and copper solutions, through innovation, product knowledge and an in-depth understanding of their needs.

Visit Website

Phone:

01488 685800

Location:

Charnham Lane, Hungerford,
Charnham Lane, Hungerford
Hungerford
RG17 0EY

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Universal Networks Ltd 5 star review on 5th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

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“superb service as always”

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“Really good service and when there was an issue - the fab ladies sorted - thanks so much”

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Thank you - the "fab ladies" are delighted with your comment!

“Easy to work with.”

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“Placed an online order on Saturday for a single fibre lead that was in stock. Hadn't had a dispatch email by Wednesday. Rang up and told my order had been missed. Phone operator very good. I was disappointed online order was "missed".”

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We are really dissapointed that the order you placed on Saturday got missed as we work hard to maintain a high strandard of service and feedback. We receive an email notification when orders are placed and usually jump on these immediately. We will be more vigilent on Monday to check back over the weekend. As it was, when you called in at 3:30pm to alert us, we managed to process and despatch your order within 20 mins so that the goods shipped that afternoon.

“Very helpful staff who answered all my queries quickly and clearly.”

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“From accepting our order to sending through the acknowledgment, Fast & efficient”

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“Super-quick response and great understanding of our requirements.”

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“Allways An Excellent Service!!”

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“One item on my order was not in stock, but I got a call the next morning offering me the choice of waiting a couple of weeks or receiving an alternative at no additional cost. So not perfect but thanks for giving me the option.”

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Thanks for your review. In the end, you did not have to wait as the stock came in just after the conversation about waiting for stock, so we shipped it out that day!

“excellent communication and response time.”

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“Liz incredibly helpful as usual”

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“Provided the information I needed with a very friendly and professional approach. Highly recommended.”

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“I'm glad with the quick response.”

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“Fast response & superb customer service :)”

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“I have been using these folk for 7 years for all my network cabling requirement because they run their business in a big customer facing way with great pride and professionalism and support. I have always found them to '' be there'' for me whatever the request.”

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“Excellent service - always helpful and very reliable”

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“Needed Industrial Fibre Optic cable making for our Filling Machine. given a number of clear options. Kept fully informed on progress. Brilliant service.”

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“Friendly, professional and quick service from start to finish. Thanks for your help Liz and your colleagues”

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“100% helpful and nice crowd to do business with.”

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Universal Networks Ltd is rated 5.0 based on 521 reviews