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Universal Lighting Reviews

5.0 Rating 567 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 567 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

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Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Fantastic service given the times we find ourselves in. Got the products within a week of ordering, which are really good quality
Helpful Report
Posted 5 years ago
Beautiful, classy light fittings. Look amazing in my period property. Excellent service from Universal Lighting too, despite Coronavirus lockdown. Happy customer!
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Posted 5 years ago
Items were just as expected, well packed, fast delivery and excellent contact. Would 100% recommend this company for easy transactions with great communication. Thanks!
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Posted 5 years ago
Looks great up, great service by universal lighting.
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Posted 5 years ago
The Item was as described more importantly the Service and guidance given to me by Mark was outstanding. Also the follow up to the order by a lady on the phone prior to despatch was most appreciated. First Class
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Posted 5 years ago
The quality looks good. We haven't had it installed yet because of the lock-down but the service from Universal Lighting has been outstanding.
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Posted 5 years ago
I placed an order for this shade. After ordering I had to change the delivery address and telephoned to arrange this. I spoke to a very pleasant helpful man who said this was no problem. The shade arrived in good time and I am very pleased with it. It suits my room very well and is good quality. Good company to deal with and nice products, so I have just ordered another shade.
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Posted 5 years ago
Yet again great service from Universal all three Hansen lights look good, thanks again to Eddie and the rest of the team
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Posted 5 years ago
Looks lovely and came the next day, plus a nice complimentary phone call from them to say thanks for your order
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Posted 5 years ago
Bought for light fittings excellent service and delivery from Universal
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Posted 5 years ago
These lampshades are absolutely first class in all aspects. The quality, the style and the workmanship. As for the service, well, I've dealt with a lot of sales people in my life but none as friendly and as efficient as the people at Universal. Anyone wanting light shades or fittings I have no hesitation in recommending them. Thank you George.
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Posted 5 years ago
VERY impressed with the customer service, Eddie spotted I hadn't ordered a holder for the shade and emailed me to ask me if I needed one - I did. :) The lamp shade itself is just what I wanted and have been looking for and delivery was very prompt. I'd definitely use this company again.
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Posted 5 years ago
I am a repeat customer because the service and the lights are so good. They arrive on time in perfect condition and they look good, also the customer service girls are the friendliest on planet. Still one more room to go so see you soon
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Posted 5 years ago
Look exactly like the photo , delivered well packed no damages , would order from Universal Lighting again, and a nice touch with the letter x
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Posted 5 years ago
Size & shape perfectly as described. Attentive service & delivery as promised
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Posted 5 years ago
the lights are excellent as was the service and delivery cannot fault anything
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Posted 5 years ago
As per the image on line. Well packed. Excellent customer follow through after on line order.
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Posted 5 years ago
The first one very good second one the pull cord is harder to pull but still good value. After sales and staff follow up is wonderful.
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Posted 5 years ago
Excellent product, excellent service and excellent value for money. Will use again
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Posted 5 years ago
Quick and clear response. Good service!! Highly recommended!
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Posted 5 years ago
Universal Lighting is rated 5.0 based on 567 reviews