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Universal Lighting Reviews

5.0 Rating 642 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 642 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

“Very pleased with the fan. I did a lot of research on the internet and decided to go with this model and am glad I did. I can’t praise Universal enough. Quick delivery and when I discovered two of the blades were damaged, replacements were very quickly delivered. I’m thinking of getting another fan for the living room.”
Helpful Report
Posted 6 years ago
“Very nice looks great cant wait to put it up, superb service from universal lighting, liked all the personal touches.”
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Posted 6 years ago
“A very quick service, packaging is excellent, checked it all to make sure everything was ok as not put lights up yet but love the look of them.”
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Posted 6 years ago
“Perfect. Excellent price and first-class, top quality service. Soundly packed. Thank you”
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Posted 6 years ago
“100% agree with the two previous reviews. From the phone call to the speedy delivery next day. Packaging is also excellent. I wouldn't hesitate to recommend Universal Lighting ltd. to anyone. We put in 2 mood/colour changing bulbs and it looks fantastic.”
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Posted 6 years ago
“Excellent quality, worth every penny and the service first class. We were kept informed regarding progress, the item arrived as advised and was very well packed.”
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Posted 6 years ago
“Very happy with the service. Quick and smooth delivery, excellent customer service, accurate image and description. Altogether satisfactory service.”
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Posted 6 years ago
“There were initial problems with wrong bits but this was quickly and effectively sorted out with the intervention of Debrah. Our lights are now fully working and looking splendid! Excellent customer service.”
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Posted 6 years ago
“love these wall lights replacement s for ones that needed replacing, the service from your company faultless”
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Posted 6 years ago
“Purchased 3 sets of these lights for a Decking project. Very good quality and long guarantee. Service from Universal Lighting was excellent. Would certainly recommend both product and company to others.”
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Posted 6 years ago
“I've ordered twice from this company and both times phoned to ask various questions before online ordering and found them to be extremely helpful. I would certainly order again and recommend.”
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Posted 6 years ago
“Very good quality lampshade from a Company who appear to value customer service very highly.”
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Posted 6 years ago
“A lovely shade that looks very nice on my standard lamp. It arrived very well packed and in perfect condition. Overall I am very pleased with the product and customer care. 10 out of 10!!”
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Posted 6 years ago
“I love the lamp I bought from this company and the service I received has been second to none. My original choice was not to be available for a long time and. I was offered alternatives. I have been so impressed.”
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Posted 6 years ago
“I purchased one uplighter and then a further two as they are of exceptional quality and suit my room beautifully. I can thoroughly recommend them and also the outstanding service received from Universal which was especially important since this was an online purchase. It has all been highly successful and I thank Chloe and George for their kind and efficient service.”
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Posted 6 years ago
“Fast and professional service. Used this company for a while now. Pleasure to do business with.”
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Posted 6 years ago
“This is the fourth time I have purchased ceiling lights from Universal Lighting. The quality is really good, definitely value for money and better than what you get from some of the high-end department stores. Customer service is brilliant - they're always friendly, knowledgeable and very helpful. I would not hesitate to recommend them and if I need more lights in future, they'll be more first choice.”
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Posted 6 years ago
“I was looking for a particular lamp shade. As soon as universal lighting got the picture and measurements of my desired shade, they looked for it, found it and gave me a price. Their service was faultless, and I most definitely recommend them. Thank you.”
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Posted 6 years ago
“ordered this as a replacement for one which got damaged during a refurb, had problems with courier trying to deliver to the wrong address a quick phone call and Eddie got it sorted. Would deal with this company again without hesitation. well done Eddie for saving the day without fuss.”
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Posted 6 years ago
“Beautiful shade brilliant service everyone I spoke to was very friendly and pleasant”
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Posted 6 years ago
Universal Lighting is rated 5.0 based on 642 reviews