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My Family Silver Reviews

4.9 Rating 139 Reviews

99 %

of reviewers recommend My Family Silver

Company Reviews

4.9

Based on 139 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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07708 667448

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My Family Silver 5 star review on 24th July 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Splendid experience. Quick response to my enquiry with rapid dispatch of item appropriately packaged in attractive material and securely delivered just as promised. I have experience with earlier purchases and cannot commend this site too highly . AK”

Posted 8 years ago

“Very easy to arrange and very much less expensive than I had thought. High quality”

Posted 8 years ago

“These guys are quick, efficient and on the ball. they should be running the country”

Posted 8 years ago

“A professional,knowledgeable and efficient service. Was able to source additional items to complement original purchase.”

Posted 8 years ago

“My Signet ring was made perfectly. Everyone that sees it, is impressed with style and quality.”

Posted 8 years ago

“The ring was processed very quickly at our request and is beautifully made. We are very pleased. Thank you.”

Posted 8 years ago

“We ordered a pair of silver hairbrushes engraved with the family crest for our grandsons christening. They were done beautifully and will be a wonderful heirloom for him to pass on to the next generation in due course. Thank you very much.”

Posted 8 years ago

“I have always received excellent service from My Family Silver. An interesting and valuable collection of crested silver can be built up from them. I have no hesitation in recommending them to serious silver collectors.”

Posted 8 years ago

“I have been impressed with the efficient personalised service from Mt Family Silver on the occasions on which I have used the site. My enquiries are always promptly answered in a friendly but professional manner. Items purchased are despatched promptly and arrive securely packed in a short period of time. International postage charges are reasonable.”

Posted 8 years ago

“Online ordering was a simple process and a brief phone call to clarify ring size and likely fit etc. was brief and uncomplicated. Advice on likely fit was good and the purchase as ordered was delivered promptly.”

Posted 8 years ago

“Excellent, well-described items. Very prompt delivery.”

Posted 8 years ago

“Very good service faster delivery than quoted. The ring was perfect and the engraving very crisp. Will definately use again. well done framily silver.”

Posted 8 years ago

“I rarely write reviews but this Company deserves special mention. I requested a ring sizing guide and received it within 36 hours with a first class stamp and compliment slip on quality paper. Two other jewellers were contacted but - two months later - I have not had any response from them! I ordered the ring from Hancocks online with a follow up phone call to check all details were correct. This was dealt with courteously and efficiently. Approximately ten days later I received a phone call to confirm that I would be available to receive the ring by post the following day. I received the ring; well packaged and presented. I was delighted with the product and especially with the service. It is a pleasure to give positive feedback to a Company who are clearly customer oriented and who maintain strict standards of customer service throughout the entire process. I have no connection with Hancocks, but if I did, I would be proud to be associated with good old fashioned principles. Well done to all involved and thank you for everything. Very highly recommended.”

Posted 8 years ago

“A valuable service. I have learned however, to respond immediately or risk losing the opportunity. Many thanks to you. Hugh Macgill”

Posted 8 years ago

“Really quick delivery, great quality heavy signet ring, very pleased with my purchase... I'd recommend them to others”

Posted 8 years ago

“A source of antique silver that can be trusted for accurate descriptions. I have no fear of purchasing fakes and altered pieces. Combine this with prompt shipping and superior packaging, and I have no doubt that my newly purchased silver will arrive in perfect condition.”

Posted 8 years ago

“A perfect transaction. Questions I had were responded to quickly and informatively. The silverware was accurately described, online payment was processed without problem and postage to Australia was prompt and well priced. A great website and a great company to deal with.”

Posted 8 years ago

“I was very happy with the way the business has been concluded, and even more when I finally unrapped the package and discovered the wonderful items I offered to myselfs some time before!”

Posted 8 years ago

“The engraved signet ring we ordered was fabulous. A perfect fit and the carved crest is beautiful. Our daughter is delighted and so proud to wear it. Thank you.”

Posted 8 years ago

“The service was excellent as was the final product. We would be very happy to use My Family Silver again.”

Posted 8 years ago

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My Family Silver is rated 4.9 based on 139 reviews