UK Flag Company Reviews

Name: UK Flag Company
Address: Unit 1 Cross Road Business Park, Clowne, Derbyshire, S43 4PU, Clowne
Rating: 4.71

4.7 Rating 106 Reviews

93 %

of reviewers recommend UK Flag Company

Company Reviews

Product Reviews

Metrics

4.7

Based on 106 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

UK Flag Company 5 star review on 18th May 2022

Anonymous

Anonymous // 01/01/2019

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“Unfortunately on a recent purchase I failed to point out which way round the image should be and the two flags were printed with the wrong end toward the flag pole, I thought it would have been obvious but clearly not”

Helpful Report

Posted 4 years ago

“Extremely slow delivery and processing time. The order should have been dispatched on the 1st April with next day delivery. Haven't arrived still on the 5th April. Charged more for faster service which is slower than the standard one. If your order is urgent, better choose a different place.”

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Posted 3 years ago

“Whole design was faded and not opaque. Flag was more like a translucent design. Would not recommend for £45”

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Posted 3 years ago

“I ordered 2 flags with specific instructions for 2 poles (1 each side) and they came as regular ones, with no stitching to add a pole. I ordered the feather flag KITS - Please be aware, this kit does not include the base, although it shows clearly on the photos that it is weighted. they get around this by saying that the website says these are extra, but its not obvious. you just get a ground spike. it was too late to order these, as we were up against event deadline. A real disaster. I feel this should be asked upon ordering, but when you order through a 'contact form' there is no human interaction and things get lost along the way.”

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Posted 4 years ago

“Placed an order explaining items were needed for an event in a round a weeks time. No issues with timescale it was said. Items were then dispatched on day of event and thus missed required date and the only response was not our problem... Frustrating when you get a supplier to agree delivery timescales and they fail to meet them.”

Helpful Report

Posted 4 years ago

“Wesbite difficult to navigate, templates hard to find and hard to use, and only when you check the small print - after the thing has arrived - do you find that a replacement 2.8m flag is actually a 1.75 m flag for a 2.8 m pole. All seems great value, until checkout when you find - after you've used the template, uploaded your artwork, checked everything, that you're being charged £12 to post an almost weightless, volumeless flag, which probably cost about £2 in real postage terms. Customer support seemed used to my questioning the sizer of the flag, and didn't seem at all bothered that I was seriously unhappy. Overcharged, disappointed and definitely won't use again.”

Helpful Report

Posted 4 years ago

UK Flag Company is rated 4.7 based on 106 reviews