Direct Beautique Reviews

Name: Direct Beautique
Rating: 4.65

4.7 Rating 2,456 Reviews

93 %

of reviewers recommend Direct Beautique

4.7

Based on 2,456 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0845 544 1512

Email:

enquiries@directbeautique.co.uk

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Direct Beautique 5 star review on 26th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product as described - customer service would benefit from responses to eBay q’s Instead of just ignoring messages - wouldn’t rush to buy again due to lack of responses - like buying from a robot”

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Posted 5 years ago

“Just a little hick up with delivery. But quite professionally sorted out. Would use this web site again.”

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Posted 5 years ago

“The bottle of pack rabanne had not been sealed properly and about one fifthof the bottle had leaked out. I feel that this must have occurred at the point of production.”

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Posted 6 years ago

“Finally after waiting since January. After emailing more than twice my package arrived after telling me this one was a replacement from the first one sent. Thanks received it today. But have no confidence in buying again”

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Posted 6 years ago

“Alyssa Ashley Musk Perfume Oil 15ml - BOXED & SEALED - FREE P&P - UK Alyssa Ashley Musk Perfume Oil 15ml - BOXED & SEALED - FREE P&P - UK Item # : 262897282629 Sale price: GBP 13.75 Quantity: 1 Sale date: Oct-26-17 01:29:59 PDT Seller: directbeautiqueuk Case #: 5151901017 Case opened: Nov-06-17 06:28:05 PST View purchased item I dont have received this item Why this delay?”

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Posted 6 years ago

“Goods arrived on time but were insecurely packaged”

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Posted 6 years ago

“Good products but took a week to come.”

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Posted 6 years ago

“Well after I placed the order I thought it was never going to arrive,and when it did it smelled nothing like the aftershave I 0rdered”

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Posted 6 years ago

“Order never turned up. was sent "another" package and told I could "keep" the original if it turned up ( er, yeah right!) It never did turn up ( 0f course.) I got the second item sent, but this meant I waited a lot longer than originally expected. I do wonder if it was anything to do with me checking out through e bay as a "guest" ? ( At the time I didn't have access to all my pass words etc so had to order as a guest). I would use them again, BUT if the same thing happened again I would not give them a third chance. one parcel going " missing" is acceptable, two is not. ( I buy a lot of stuff on line each year and I average one missing parcel about every 3 -4 years out of hundreds). So that is my experience, not good, not bad, just average.”

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Posted 6 years ago

“I Didn't receive my goods when they said I would. I had to wait. An Extra 5 days.”

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Posted 7 years ago

“I am happy with my purchase. It was in good condition. However it arrived quite late and I feel there was a lack of response. I will use this product again though.”

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Posted 7 years ago

“Arrived in the time stated at order although packaging was inadequate and perfume box was a bit quashed which was a shame as it was a present.”

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Posted 7 years ago

“THEY SORTED OUT THE DELAY IN DELIVERY OF ITEM FOR GIFT WHICH HAD NOT ARRIVED”

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Posted 7 years ago

“Hi, I still don't get the goods!”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“item received is not the same as the picture on your website, the pink and black bag is just black also the carry bag you show which the perfume is in is not what you sent it came in a large box with bag and lotion”

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Posted 8 years ago

“Quick deliver . Packed well . But both boxes were damaged . Not ideal as both were gifts .. Needs checking before delivery ..hence only 3 star”

Helpful Report

Posted 8 years ago

Direct Beautique is rated 4.7 based on 2,456 reviews