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Direct Beautique Reviews

4.7 Rating 2,457 Reviews
93 %
of reviewers recommend Direct Beautique
4.7
Based on 2,457 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Visit Website

Phone:

0845 544 1512

Email:

enquiries@directbeautique.co.uk

Write Your review

Absolutely abysmal. Larceny is a crime Direct Beautique
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Posted 5 months ago
Ordered a perfume and was shocked to discover they had sent me a replica! When I emailed to complain, they became very arsy and said that they don't sell replicas and I could return the perfume for a full refund. This was 2 months ago and no refund has been received. They've also stopped replying to the emails now that they've received their crapoy perfume! Reported to trading standards! Don't buy anything from these scam artists!
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Posted 7 months ago
NON DELIVERY of men’s perfume! Where is my order 730898 (WEB730898). My son has used his first pay check to buy his dad a birthday gift that was supposed to be on a 48 hour delivery. No email communication, and no reply to emails etc. This company seems to be a complete scam. Disgraceful! DO NOT ORDER anything. I will be reporting them and company director Vinod Halai to TRADING STANDARDS. If I could give a ZERO score , I would. No telephone number available to contact them. Who is actually writing these 5* reviews ?
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Posted 7 months ago
No sirve devolví el articulo hace 10 días y se niegan a darme mi reembolso son una vergüenza lo bueno es que Amazon se está haciendo cargo de mi problema royal mail entrego el paquete hace varios días y ellos se niegan a devolverme el dinero no recomiendo esta tienda para hacer compras los envíos tardan y no quieren aceptar devoluciones que es una ley en este país devuelvanme mi dinero sinvergüenzas estafadores
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Posted 10 months ago
Amazon me recomendó este vendedor para comprar un perfume ellos me dieron una fecha de entrega necesitaba el producto porque era el regalo de cumpleaños de mi mejor amigo lastimosamente nunca llego el pedido después de 4 días cuando no lo necesitaba llego les dije que lo devolvería ellos nunca me enviaron la etiqueta de devolución después de 48 me la enviaron pero inmediatamente la bloquearon fui a devolver el paquete a post office pero no lo aceptaron después ellos m enviaron un mensaje diciéndome que vian cerrado el caso los boy a denunciar por abusivos porque no respetan las políticas de devolución q son 30 días aun tengo el producto aquí que no puedo devolverlo porque a ellos les dio la gana de cerrar el caso boy a llamar a mi banco para decirles del abuso de esta gente sinvergüenza que piensan q pueden hacer lo q les da la gana no recomiendo a nadie comprar aquiben esta tienda venden caro y nunca ayudan a solucionar los problemas 0% recomendada no sirve vayan a otra parte
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Posted 10 months ago
ORDERING FROM HERE IS VERY DIFFUCULT AND APPEARS TO BE BLOCKED FROM CUSTOMER ACCOUNT AND ADDRESS WITH ACCURATE INFORMATION TO AREA CODE AND SEVEN DIGITIT OF CONTACT NUMBER AND FIRST AND LAST NAME INCLUDE EMAIL ADDRESSS ,WANTING TO HAVE DELIVERY OF MAIL TO UNITRD STATES WITH ROYAL MAIL
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Posted 1 year ago
Hello. Where is my order WEB595727 that was paid for more than 20 days ago and we never received it - in addition to that you provided a false tracking number that does not show any movement since the 8th of December. Provide a valid proof of delivery or refund our money immediately or we will report your company's fraud to the Police and we will open a chargeback with our Credit Card. Regards
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Posted 1 year ago
I was very impressed with the service I got from Direct Beautique: I was updated on the order progress & received it, very well packaged, a couple of days later. I am very happy with my purchase.
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Posted 2 years ago
Ordered perfume at the end of March 2022. My payment went through with confirmation of despatch .... but it never arrived! They haven't replied to emails asking where my order is. The phone never connects. MY ADVICE IS DO NOT ORDER FROM THIS COMPANY. HAVE SINCE REPORTED THEM TO ACTION FRAUD AND HAVE A CRIME NUMBER. I STRONGLY URGE ALL THAT FIND THEMSELVES IN THE SAME SITUATION TO ALSO REPORT THEM TO ACTION FRAUD.
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Posted 2 years ago
I’d like to return the product ,and I've called you phone and sent you three emails already,but no reply at all. 7 days passed already, no answer!
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Posted 3 years ago
Enjoyed the Cruise.
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Posted 3 years ago
Quick delivery great price and product
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Posted 3 years ago
Thanks for the items delivered on time
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Posted 3 years ago
Lovely product, and a very good price.
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Posted 3 years ago
I had ordered the Grease OPI collection and it was exactly as shown/described and had arrived early. I love OPI and Grease it is a lovely set. Thank you so much :)
Direct Beautique 5 star review on 26th July 2021
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Posted 3 years ago
Great service, delivery and product! I love this perfume and got it for such a great price!
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Posted 3 years ago
Great service. Great price. Would recommend!
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Posted 3 years ago
Thanks lovely
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Posted 3 years ago
very easy transaction, lovely glitter nail varnish, will use seller again
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Posted 3 years ago
Fast and efficient service! Thank you!
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Posted 3 years ago
Direct Beautique is rated 4.7 based on 2,457 reviews