Twelve Transfers Reviews

4.88 Rating 563 Reviews
99% of reviewers recommend Twelve Transfers

About Twelve Transfers: Twelve is not your regular taxi, minicab, shuttle, airport transfer... or whatever you would like to call it type of service. We are't new in the business, but yet we are creating something new.

With over 6 years experience in the London taxi and minicab industry, you can be sure that Twelve will always find you the best driver and car. Our aim is to offer a great alternative to the existing solutions, but in a simpler way. Rest assured that whatever requirement you might have, we are here to fulfil it, Twelve months a year at your service.

Twelve - more than just a transfer...

Visit Website

Phone:
+44 (0)20 3479 5700

Email:
feedback@twelve.london

Location:
Jhumat House, 160 London Road

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
on-time delivery
Greater than 94%
Customer Service
communication channels
Telephone, Email, Live Chat
"Driver David on time, excellent driver. Vehicle in good condition."
"Perfect timing and fair rate"
"Driver Yassir was very polite and knowledgeable. He was very friendly and careful driver. He was also punctual. Glad to have him."
"I have used Twelve Transfers many times for myself and my family members. They have always without fail been teliable, safe and courteous."
"Great service! Very accommodating when our flight was cancelled and had to adjust our pick up time from the airport."
"I have used twelve transfers services quite a few times. The service has always been impeccable - very friendly and professional booking staff and drivers, always on time and ready to help. Office staff has also been fantastic in helping to arrange more tricky requests. Would gladly recommend them!"
"Great service. Driver arrived on time with great communication in regards to pick up. A lot cheaper than other taxi firms - would use again and reccomend."
"Polite, safe driving, in time."
"Driver timely and cordial. Price was right."
"We used them several times when we were in the UK recently. The drivers were prompt, professional and helpful. Booking was smooth and without trouble. We will call on them again when we return to the UK"
"very professional, friendly and efficient"
"We used your company last year for our trip to Heathrow, and again this year, driver arrived in very good time, loaded our cases, he did however drive a bit fast but overall the journey was good, will always recommend your company great value for money. Last yer when we were picked up from Heathrow, the driver supplied bottles of water for us, a wonderful touch after such a long journey back from New zealand, and the driver was just great."
"Top car service. Customer service at the highest level. Real value for money. Stay as great as you are!"
"Efficient service, punctuality and comfort. At all times they keep you informed by email."
"The driver arrived punctual and the information they provide regarding the name,mobile and driver car's plate number."
"Highly recommend Twelve Transfers. Forgot the mobile phone in the taxi and the driver returned when he noticed that I left the mobile phone in the car. Thanks a lot for the great service."
"I felt safe with details of my driver emailed to me. The service was professional and stress free and I will most definitely use this service again"
"Relatable and good service with good drivers."
"Booked 4 separate pickups in London. All drivers were punctual and friendly, and took us to our destination/s on time (although 1st driver was driving a bit too fast). Customer Service was on call 24-hours, so it was great cos we had to change our last pickup time the night before, and it was done promptly. All drivers were helpful with our luggage and were cheerful ; this is important cos as travellers, we were tired out already with jetlag, time change and sleep deprivation."
"Extremely reliable service. Very professional service. We were due to be collected at 12.30pm from our hotel on Sunday 4th Feb. At 12.25pm we got a call to say the drive would be 5min late.The London city run was on so lots of roads were closed. 5min later our driver rang to say he could not access our hotel and he would come by foot to bring our bags and show us to the car. Twelve Transfers were in constant contact. Would definitely recommend them. Excellent service."
Twelve Transfers is rated 4.88 based on 563 reviews