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Trustd Legal Services Reviews

4.9 Rating 216 Reviews

100 %

of reviewers recommend Trustd Legal Services

Company Reviews

4.9

Based on 216 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trustd Legal Services provided an excellent service in preparing the documents for probate. A thoroughly professional and courteous service enabled probate to be granted with no queries. All this at a price significantly lower than quoted figures from local solicitors. I would have no hesitation in recommending them to others”

Posted 6 months ago

“Service was clear, simple and expedient with all work completed ahead of schedule and a positive outcome to the probate application sorted in days and received from the court in stated period. Inexpensive and very pleasant service- I would highly recommend”

Posted 6 months ago

“Excellent service provided. John and Chantelle were on hand to offer advice. Trustd Legal made the probate process simple for us. They did not try to sell us expensive services which were not required. Thank you. Highly recommend!”

Posted 6 months ago

“Great experience all round can’t thank James enough for the guidance”

Posted 6 months ago

“I needed a quick simple completion of probate for two family members. Forms were filled and all I had to do was sign and send to HMRC myself. Perfect solution when no inheritance was involved.”

Posted 6 months ago

“Great service. As long as you are sufficiently competent to complete the fact finding form, Trustd will do everything to submit to HMRC. James was very good.”

Posted 6 months ago

“Very slow. no communication never returns calls or answers E mails but happy to have payment wouldn’t ever recommend. Very stressful time of our Life made worse by using this company”

Posted 6 months ago

Dear Mr Jones We are very sorry to read that you were not happy with the service we provided. We can see that your Probate application was completed and sent to you 6 working days after we received the final information required from you. Upon receipt of your signed forms, the application was immediately submitted, and being a complex application had to pass through HMRC and then the Probate Court, a process that typically takes about 5 months and we have no control over. In your instance, the Probate Court took slightly longer than hoped to issue the Grant. We understand that this can be a very difficult time, and it can be frustrating waiting for Probate to be granted. It is not the case that we do not return emails or calls, and we endeavour to response promptly to customer communications. Where we receive requests for updates from the Court, or requests to chase them, both of which are not allowed by the Court within a particular timeframe, we may not be able to respond to all of these within a short timeframe. We wrote to you at the point of application submission to warn of the sometimes lengthy Court turnaround times to manage your expectations regarding this. Should you wish to discuss this directly with us, please do not hesitate to phone or email. Thank you for using our service. Kind regards James

Posted 6 months ago

“I found myself sorting out Probate on my own, reading too much about what information I needed to provide, and almost paying Solicitors thousands for work I had already done. Trustd took over the work I had done, making the process less stressful and very straightforward.”

Posted 7 months ago

“Thank you to James for managing our probate case. Was very quick and easy.”

Posted 7 months ago

“I really can't speak highly enough of Trusted Legal Services and James Long and his team. They provided me with an efficient, quick, professional and supportive service. To be honest I was sceptical at first as their quote was so much lower than others I had received. I did bring this up with them, they replied that they simply didn't want to take advantage of people going through a challenging time, losing a loved one. Probate was easily obtained. I am so glad I chose them and would highly recommend them.”

Posted 7 months ago

“Great service and really good advice ,prompt reply to any queries. Really good at guiding me through the legal jargon and process of probate.”

Posted 7 months ago

“James Long was a great help with his expertise, efficiency and kindness. We can fully recommend him and his team.”

Posted 7 months ago

“Easy smooth process at a very difficult time”

Posted 7 months ago

“Very happy - Probate obtained on first submission. Trustd were friendly and responsive. Would recommend/use again.”

Posted 8 months ago

“Excellent fast service, would use again.”

Posted 9 months ago

“Great services, took a lot of stress away from the family dealing with probate. Always happy to help when needed. Highly appreciated.”

Posted 10 months ago

“FANTASTIC FROM START TO FINISH...CONSTANTLY SENT EMAILS TO KEEP ME IN THE LOOP...REASSURING TO KNOW SOMEONE WAS THERE EVERY STEP OF THE WAY...WILL USE AGAIN...JUST BRILLIANT 👏”

Posted 10 months ago

“My experiences of using Trustd Legal Services, for Gaining Probate for the estate of my father was exceptional. James whom I dealt with was amazing and was Sheila. Can’t recommend them and this company enough. Thankyou so much ! Yours Sincerely John”

Posted 10 months ago

“Very helpful in answering questions on how to understand the requirements of the probate system in relation to the wills. All documentation sent prepared for signature. Communication very good at first but became rushed with errors made and had to be repeated causing delays due to spontaneous holiday from the Company. Advised to send to specific probate office, we got probates on both parents in about 8 weeks .”

Posted 11 months ago

“Friendly, prompt and most importantly explained the process clearly.”

Posted 11 months ago

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Trustd Legal Services is rated 4.9 based on 216 reviews