True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.82

4.8 Rating 2,085 Reviews

98 %

of reviewers recommend True Traveller

Company Reviews

Metrics

Info

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy, fast and solution-oriented service. It became my go-to insurance company!”

Helpful Report

Posted 4 years ago

“Very good up to now.”

Helpful Report

Posted 4 years ago

“Quick and helpful.”

Helpful Report

Posted 4 years ago

“Used the chat service very helpful flexibility with insurance”

Helpful Report

Posted 4 years ago

“Competitive prices and website is easy to get a quotation, hopefully will never need to make a claim!”

Helpful Report

Posted 4 years ago

“Great coverage, flexible plans and fab customer service - thanks Luke!!!!”

Helpful Report

Posted 4 years ago

“very helpful advice form the staff”

Helpful Report

Posted 4 years ago

“Hi, Firstly their website is very clear and intuitive to use. The amount, variation and tailored policies that are available at a click is truly fantastic. Definitely not a case of “one size fits all”, so the flexibility is refreshing. Being able to add and extend cover whilst already traveling is genius. Also offering COVID cover is groundbreaking. The whole process is simple and straight forward with no fuss and most definitely cost effective. Why would you go anywhere else ?”

Helpful Report

Posted 4 years ago

“Excellent service and very polite and helpful on phone. Good value.”

Helpful Report

Posted 4 years ago

“I have not had to make a claim through True Traveller - all I can speak of is their ease of use and customer service so far is definitely 5 stars. I am already travelling and when there was confusion around brexit I phoned them and we got to the bottom of if I was able to be covered very quickly, the lady had to ask a manager and with a few more clarifying questions it was resolved. But the real great thing is their website - you can log in and extend your travel insurance as you plans change really easily, don't even need a passport, just your surname and DOB will take you straight to your profile. You can extend your travel insurance and amend it really easily. Thankfully I have not had to make any claim so CANNOT speak for that part of the service, however, the customer service and ease of use I have received so far is truly excellent.”

Helpful Report

Posted 4 years ago

“Easy to purchase, the employee on the phone was very helpful and clear for me, which as a 19year old traveller was very appreciative of. Definitely recommend!”

Helpful Report

Posted 4 years ago

“Mine wasn't easy as I had come out to Thailand with Covid cover only to discover that I wasn't' covered for other medical issues. Looked around the web, found TT and 15 minutes later, I was insured (at a reasonable price). First-class.”

Helpful Report

Posted 4 years ago

“A unique insurance service that can be activated when you are already abroad, unlike most companies. The staff were very helpful both when I phoned and emailed to ask questions about the cover in these unprecedented times.”

Helpful Report

Posted 4 years ago

“Thankyou True Traveller for always being there for us, a massive peace of mind, will always recommend to all our friends how helpful your company has been.”

Helpful Report

Posted 4 years ago

“User friendly website, excellent response time to my queries would not hesitate to use TrueTraveller for future holidays”

Helpful Report

Posted 4 years ago

“After I arrived on my holiday, I realised that my normal travel insurance was not valid and so I quickly googled and found this one. It was super quick to arrange, very clear and all the documents arrived within moments. It is always good to have insurance and I will definitely use this company again! Thank you!”

Helpful Report

Posted 4 years ago

“A brilliant traveller insurer. Really helpful when contacted, very professional and the medical teams were superb. I am using them again already.”

Helpful Report

Posted 4 years ago

“Good website, very clear and easy to understand and great back up if you’re already overseas”

Helpful Report

Posted 4 years ago

“Very user friendly website, and quick and easy to set up travel insurance.”

Helpful Report

Posted 4 years ago

“I found all staff I spoke with and on the live chat very helpful and informative. The insurance I required was for "Already Travelled " and had proved extremely difficult to find until I spoke with True Traveller". A big Thank you.”

Helpful Report

Posted 4 years ago

True Traveller is rated 4.8 based on 2,085 reviews