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True Traveller Reviews

4.8 Rating 2,080 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Very quick and easy to get insurance
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Posted 2 years ago
Easy, straightforward, great offer
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Posted 2 years ago
So easy to use! I'm not exactly savvy with this sort of thing, but I had my insurance certificate in my inbox in about half an hour. Highly recommend.
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Posted 2 years ago
Easy to purchase a policy online, and received an email shortly after from the company advising that I may have entered something wrong and doing it differently could make it cheaper for me, very happy with their kind advice.
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Posted 2 years ago
Web site is intuitive and easy to use. The specific travel activities that I will be engaged in were held on the daTabase and pointed me to the associated insurance product. This is brilliant as it takes all of the guesswork out of it.
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Posted 2 years ago
First experience was excellent. Easy to navigate the web page. Instant quote. I really liked the option to delete or add things, and that the total cost automatically updated on the screen, so I could easily see if it was worth having cover for things like luggage or documents. No hidden costs at check out. The insurance policy came instant.
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Posted 2 years ago
I have used True Traveller for many years now, both for single trips and annual policies. As a hiker, I usually add the Adventure pack to my annual policies and after contracting Covid while hiking in Patagonia earlier this year True Traveller settled my claim both promptly and without question.
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Posted 2 years ago
I just love how straightforward the website is in comparing the different levels of cover and options. So easy to see what you are covered for and the cost. I have used True traveller for the 2 years I have been travelling in canada. Only had to make a claim once for a minor thing. They are always easy to reach, and the staff really couldn't be any nicer! Highly recommend!
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Posted 2 years ago
Very clear and pleasant purchase process. Good number of options to tailor your insurance to how adventurous your holiday is going to be. Competitive level of cover.
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Posted 2 years ago
It was easy to buy and all the options were very clear
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Posted 2 years ago
My fourth time using True Traveller. No need to look elsewhere - I've found them reliable, easy to get a quote, and generally supportive of independent backpackers.
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Posted 2 years ago
Easy to extend annual premiums
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Posted 2 years ago
easy to use and good cover
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Posted 2 years ago
Very helpful during my policy choice, totally recommended.
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Posted 3 years ago
Quick purchase procedure, and a wide variety of traveling insurance options.
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Posted 3 years ago
So easy to book. All sorted with added cover at a really reasonable price within about 4minutes!
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Posted 3 years ago
A long story, but we decided to take out travel insurance part-way through our 5 week tour of Italy. I found truetraveller to be very clear as to what they do and do not insure, and they were one of the few insurers willing to provide cover after our travels had commenced. A good service.
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Posted 3 years ago
Excellent service, been with these for a few years now.
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Posted 3 years ago
Osm very fast service
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Posted 3 years ago
I have only so far had a quotation, and then taken on the policy and hopefully will not have to have any claims experience. the advisor was very well informed and was able to fully answer any questions that I had regarding my travel. and am confident that the correct choice of provider has been made. I have peace of mind. leaving me ready to enjoy my upcoming holiday - what more could I need.... ?? nothing
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Posted 3 years ago
True Traveller is rated 4.8 based on 2,080 reviews