Trophy Supermarket Reviews

4.8 Rating 382 Reviews
98 %
of reviewers recommend Trophy Supermarket
4.8
Based on 382 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trophy Supermarket Reviews

About Trophy Supermarket:

We are a new and inspiring online trophy store, emerging from over 65 years of professionally selling awards. Our site has been developed from the ground up to provide you with a smooth simple process to purchase your awards. We hope you enjoy dealing with us as much as we enjoy providing amazing products to amazing people!

Visit Website

Phone:

0333 666 6896

Email:

hello@trophysupermarket.com

Location:

120 Spring Bank
Hull
HU3 1QJ

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Trophies good quality. A few issues but efficiently dealt with
Helpful Report
Posted 3 days ago
well package. Glass was clear and letters stand out well. The finish of the glass was a little ruff on some of the edges but exeptable, Thank you
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Posted 1 week ago
Staff were very helpful when ordering and the member of staff is very happy with the item we ordered.
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Posted 4 months ago
Requirements met albeit in a slightly different form. Generally ok and I was pleased with your efforts.
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Posted 5 months ago
A bit slow in delivering
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Posted 5 months ago
Thought it would of been a little bigger not sure if it said the size or not that probably my fault but was really happy with the product
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Posted 6 months ago
Great staff that work there. They were all so kind over the phone and very helpful. Communicated via Telephone and Email. Both very helpful.
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Posted 6 months ago
Good product, delivered on time. A minor issue with a missdelivered email and then follow up enquiries...but issue resolved
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Posted 9 months ago
Very professional and personable service. I appreciated being contacted to discuss the logo for the trophy. Delivery was quick very pleased with the trophy. Thank you!
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Posted 1 year ago
Excellent customer service, good turnaround to delivery. Great value for money. A couple of trophies had incorrect engraving but this was rectified on the day of the call and new plaques delivery next day. Will use again.
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Posted 1 year ago
Service good as usual but one small matter one of our trophies the print was wrong - can use them still. Green Giants overall happy
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Posted 1 year ago
Good well priced service. However, if I hadn't phoned to chase the order it would have never turned up on time. I imagine that they are very busy at the end of the academic year, but updates and honest delivery dates would be better
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Posted 1 year ago
Good communication, very helpful, medals liked by competitors.
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Posted 1 year ago
I was very impressed with the quality of my items and the speed of delivery. I had a little error on one of my items which was very easily and quickly resolved.
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Posted 1 year ago
Really helpful, efficient and speedy!
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Posted 2 years ago
Great quality trophies, well made and great price Only reason for 4 stars is communication was not the best. There were some shortages in the order but I was not contacted until the week of delivery
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Posted 2 years ago
Order arrived very quickly and is of decent value. They had also very kindly attached to the medals the ribbons that had been purchased. Only room for improvement would be for the buyer-added engraving to be a bit more substantial.
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Posted 2 years ago
No notification of when it was going to arrive. So I phoned them and advised them when I needed the trophies and then I received them in plenty of time and the trophies look really good. Thank you.
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Posted 2 years ago
I was a bit confused about the status of my order because it said "Complete" and I wasn't sure if that meant ready to dispatch, on its way or already delivered as far as the company were concerned. I also didn't receive any emails confirming the order or updates in order status. There was a tracking reference on the order so I tried looking for the right courier link to enter it which took a few attempts! It was then that I could see the item was on its way. When it arrived, I was really pleased with the item I'd ordered and the engraving. Was delivered well protected so would definitely recommend Trophy Supermarket and I'd use them again. The only thing that could be improved is the communications about ordering and a link to the right courier on the order would be helpful but otherwise, I'm a happy customer.
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Posted 3 years ago
Great trophy arrived packaged well and in a reasonable time. Only criticism is would have been nice to have been in a box for presentation purposes . It arrived in bubble wrap and in a large standard packaging box.
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Posted 3 years ago
Trophy Supermarket is rated 4.8 based on 382 reviews