“Overall a good service and happy with service. A friendly service. Alot, maybe too many, options when booking service. Lead time given 2 to 3 weeks but it was around 2 weeks for service. Tec on site was excellent and replaced part there and then hassle free. Will use again”
Hello Amédée, thank you for your review. Apologies if we haven't got back to you yet. Your message and review has been forwarded to the relevant team.
Thank you for your understanding.
The Tricel Team.
Good morning Sean, sorry to hear we didn't call you back. Please get in touch with us again, and we'll respond ASAP.
Thanks,
The Tricel Environment Team
“I was very happy with your area rep, John Joe Murphy. My problem was with Tricel . I wanted to see your range of septic tanks in real life size before I decided which one to buy. I had to arrange an appointment with the rep to visit your factory to see the tanks. Let me suggest it would be much better if Tricel had a Showroom displaying the tanks and open to the public. Then people could easily visit and see the tanks.
I hope my suggestion is helpful.”
“I just think when dealing with these units, 2 week lead time is very bad. If our unit went totally down and was unusable, what would one do for 2 weeks? Emergency service or at least another technician would be a step in the right direction.”
