Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Travertine Store Reviews

4.6 Rating 784 Reviews

90 %

of reviewers recommend Travertine Store

Company Reviews

4.6

Based on 784 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

Write Your review

Tell us how Travertine Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travertine Store 5 star review on 20th October 2023

Travertine Store 5 star review on 9th December 2022

Travertine Store 5 star review on 12th December 2021

Travertine Store 5 star review on 15th October 2021

Travertine Store 5 star review on 3rd July 2021

Travertine Store 5 star review on 3rd July 2021

Travertine Store 5 star review on 4th June 2021

21

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This review is long overdue, but I wanted to take my time with it. We added 2 new bathrooms after a long search we decided on the Capuchino Marble tiles. We placed an order, and then we got some of the worst news, my husband's Mother needed emergency surgery. This turned our lives upside down. I informed Jo and she held the delivery back for us as we were not ready to accept it. She was so understanding and helpful at a time when we needed it. I can't tell you how much I appreciated her kindness. When we were able to take delivery the delivery guy was amazing and so helpful. There were a few tiles which needed to be replaced and this was arranged quickly without any fuss. The finished product looks absolutely beautiful. Stunning 😊 we are very happy with the result. My only advice is to order a few more than you think as reordering a small amount cost the full delivery charge which is costly. We wish the whole team at Travertine Store a big Thank you - Gina and Gareth”

Posted 1 year ago

“Great service from free sample right through to delivery. Thank you.”

Posted 1 year ago

“Bought our tiles from here as very fairly priced. Although delivery was £60 the price still was excellent. Only thing I think is a little odd is the delivery is £60 for anything, so I was ordering some sealer and still £60?!. Anyway I would definitely recommend this company, Jo who answered all my questions was very helpful and patient with me a novice. Will upload photos once down if I can. Thank you.”

Travertine Store 5 star review on 9th December 2022

Posted 1 year ago

“Excellent service. I ordered three sample pieces which arrived in good time. I will be ordering tiles as soon as I have calculated numbers. I would certainly recommend Travertine Store.”

Posted 1 year ago

“Fast efficient service.”

Posted 1 year ago

“Sourcing from a previous order in 2021, further spare tiles from the same batch, was much appreciated. Thank you”

Posted 1 year ago

“Excellent price, good quality product and delivered within a couple of days at a very reasonable price. Good service. 👍”

Posted 1 year ago

“Delighted with our marble tiles from Travertine Store. They are of excellent quality and arrived quickly and safely. Many thanks!”

Posted 1 year ago

“supplying a free sample to check for colour is excellent service. The order confirmation was instant and the sample arrived in the promised time”

Posted 1 year ago

“Ordered some samples, arrived quickly. Nice quality. One sample broken but it did not matter in this instance.”

Posted 1 year ago

“Great online store, a generously sized sample came quickly, was good quality, and matched the Moleanus limestone tiles already laid perfectly! Would recommend The Travertine Store website for the service it provides and the help it gives, to ensure the right tiles are purchased, without a heavy-handed sales drive.”

Posted 1 year ago

“All round excellent in my experience”

Posted 1 year ago

“Excellent customer service. Quick delivery”

Posted 1 year ago

“It was a pleasure to actually speak to a real person to secure my order and very efficient she was too! Everything went as planned and the tiles were delivered politely and with care though one tiles was cracked, but I had allowed for this in my calculations.”

Posted 1 year ago

“All good , perfect match to existing tiles. Will use again and would recommend to anyone. Thanks.”

Posted 1 year ago

“Trying to match existing tiles, it was a perfect match from the samples you sent , ordering was easy and the delivery was spot on with times and dates Thankyou”

Posted 1 year ago

“Lovely product and brilliant customer service. Next day delivery despite a mistake whilst ordering which was quickly resolved by the team. Would recommend!”

Posted 1 year ago

“Arrived on time, beautiful tiles very happy with my purchase. I can highly recommend the travertine store”

Posted 1 year ago

“Good quality travertine delivered quickly and most importantly packaged well. A few corner dings are expected with such a fragile material but I didn't have a single broken tile which is pretty good going. Arrived fast and was great price so a winner all round.”

Posted 1 year ago

“Having never ordered tiles online before I was a little dubious however Travertine store was extremely straight forward with excellent support available over the phone if needed. The tiles turned up as described with a call on the day of delivery providing a 2 hour window. A hassle free, efficient service at an unbeatable price. Would recommend and use again for sure.”

Posted 1 year ago

«
1
2
...
4
5
6
7
8
»

Travertine Store is rated 4.6 based on 784 reviews