Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.56

4.6 Rating 840 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was worried but needn’t have been. Sophie was brilliant in communication and so helpful and informative. Ordering, delivery and advice was first class. Tiles look absolutely fabulous. If I have any criticism is the expectation that inspection of the tiles on delivery before you sign the delivery slip is completely unrealistic. A very happy customer 🤗”

Helpful Report

Posted 1 year ago

“Excellent service and great quality product.”

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Posted 1 year ago

“Great product and delivery was great. People very helpful and provide advice”

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Posted 1 year ago

“I received a sample of your Brazilian Black Slate-Calibrated Riven which I had been planing on using for a step up to my front door which is covered by a porch roof, sadly you have advised that this product is not suitable for external use. Your external paving in Brazilian Black Slate only come in sets where as I would like 5 600x300 and 4 600x400 tiles.”

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Posted 1 year ago

“Great service. Very personable and quick. The staff could not have been more helpful and open about information given.”

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Posted 1 year ago

“Very good service, well-presented and easy to navigate website. Delivery as promised”

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Posted 1 year ago

“Got back to me very quickly but coloure just wasn't right”

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Posted 1 year ago

“Very satisfied from start to finish plus delivery was on time so very good. Geoff Swift Building Company Ltd”

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Posted 1 year ago

“Quick reply pre purchase and the tiles look good. Hope the tiler does a good job, happy so far!”

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Posted 1 year ago

“Lovely rustic tiles, exactly the colour I wanted. Delivery was quick. -well packaged. Thank you!”

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Posted 1 year ago

“Quick delivery.”

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Posted 1 year ago

“Ordered a sample not decided yet but super quality”

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Posted 1 year ago

“I only had samples from this store. They were a very good size and helped me make a decision on my patio.”

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Posted 1 year ago

“Samples arrived very quickly and will be purchasing tiles in the near future”

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Posted 1 year ago

“Good customer service - prompt to respond. Great to be able to order a free sample first - which also arrived very promptly. The 7 boxes of travertine 10x10 tiles arrived with a friendly, helpful delivery man. They were well packaged without any damages and there was a well-randomised mix in each box. These were easy to cut and look good. I'd recommend Travertine Store and would buy from them again. Thanks”

Helpful Report

Posted 1 year ago

“Hi thank you so much for sample. unfortunately the colour didn’t match our existing tiles which we are trying to match due to some damage”

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Posted 1 year ago

“Prompt delivery of sample.”

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Posted 1 year ago

“Quick response to a sample request. Nice product”

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Posted 1 year ago

“Very helpful and took time to answer my query in full”

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Posted 1 year ago

“Very good service but refund a bit slow”

Helpful Report

Posted 1 year ago

Travertine Store is rated 4.6 based on 840 reviews