Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 898 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product, faultless delivery and communication.”

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Posted 6 years ago

“Good quality tiles at a very competitive price delivered by a very helpful driver”

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Posted 6 years ago

“Perfect next day delivery. Very pleased with the quality of the travertine tiles. Very helpful personnel.”

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Posted 6 years ago

“Delivered on time by a very friendly helpful driver - as we’re awkward to get to. Stone is beautiful. Good value compared to anyone local “down south””

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Posted 6 years ago

“Haven’t received my goods yet.”

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Posted 6 years ago

Dear Customer, The reason your product has not been delivered was the fact that your contact number is incorrect. The transport company needs a valid telephone number to book in delivery dates. The issue has now been resolved and the goods have been or in the process of being delivered.

Posted 6 years ago

“Friendly and helpful customer service and excellent quality tiles.”

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Posted 6 years ago

“Good company”

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Posted 6 years ago

“Received sample, ensured match with existing floor, a handy service when buying online. Delivery was ahead of scheduled time. One problem was that delivery was sub contracted out by the appointed delivery company, the 3rd party driver was unaware of delivery damage check of 15 minutes and my right to sign a delivery note with any damages noted. He put the pallet on my driveway and left without letting me check or sign even after i showed him delivery instruction email from Travertine Store. I hope when I open the pack there is no damage. Fingers crossed. So Travertine Store were good, but their own delivery procedure not honoured by a 3rd party driver. 4 star score due to driver not following procedures as set out.”

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Posted 6 years ago

“I’ve used this store several times the product is excellent quality. Can’t give 5 stars though as delivery charge of £59 for 1sq m was ridiculous. However need won out on this occasion!!!”

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Posted 6 years ago

“Bought 85m2 of travertine pavers. Total 7 pallets. All tiles in tact. No damage whatsoever. Very pleased with the product and the way in which the enquiry was dealt with. The issue I had was parting with the money prior to inspection. The reviews were a good indication that this company is solid and professional. It proved to be a good decision. Excellent service”

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Posted 7 years ago

“Lovely stone tiles, with speedy delivery and an excellent price. The tiles arrived in excellent condition, and look great in our kitchen.”

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Posted 7 years ago

“Very good quality,even colour throughout, came well packaged ,none broken,I would order from this supplier again.”

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Posted 7 years ago

“I don't normally write reviews but I have now used them a few times 1 only 1 minor issue with delivery and even then Shaz was very quick to inform me of the situation and got it resolved very quickly, well done keep up the good work :)”

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Posted 7 years ago

“Great tiles , speedy delivery . Highly recommend .”

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Posted 7 years ago

“good value, many thanks.”

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Posted 7 years ago

“Bought Travertine tiles. Most broke when the tiler tried to cut them. I ended up using some old tiles from previous bathroom refurb. When pictures were sent as part of my complaint showing the difference I was told that it was the quality I'd bought thus the breakages, they were going to contact their supplier..... No response since. I have four further bathrooms to do now so I will look for another supplier.”

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Posted 7 years ago

Hi, Thank you for your review, unfortunately we are unable to find order details in regards to this transaction, Can you please contact us directly so that we will investigate this matter?

Posted 7 years ago

“Excellent service and delivery Thank you”

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Posted 7 years ago

“The staff were exceptionally helpful in helping me find tiles to match my existing ones. My only complaint (and it's not the fault of Travertine Store) is that the carriage of only 6 boxes cost me more than the tiles - the local hauliers are clearly making a killing!”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“I was impressed with the whole process of ordering to delivery. Good quality Travertine.”

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Posted 7 years ago

Travertine Store is rated 4.6 based on 898 reviews