Hi Tatyana
I am very sorry to read your review.
I have reviewed the communication between us and can see you contacted us regarding the incorrect hinge size that you had ordered.
I understand you had ordered the 3 inch rather than the 4 inch. However I can see the customer service team offered for you to send these back and reorder. No other issues were raised regarding quality.
All of our products come with a 5 year guarantee as standard. Please come back to me and I would be more than happy to resolve for you?
Thanks Lauren
“The bolt itself is fine but the screws supplied are substandard and not fit for purpose,
I screwed into a wooden door setting my screwdriver to low resistance but two of the screw heads snapped now embedded in the door with no way of removing, very disappointed”
Hi Steven
I am so sorry about that, it is not the usual feedback we get and so I will of course take this feedback to our supplier and a review of the screws will be conducted.
I am more than happy to get some replacements sent to you if needed, please come back to me when you have a moment.
Thanks Lauren
“Ordered some hinges for a door, cheapest we could find, stylish but not expecting them to be of very good quality. What we got was exceptional well made heavy cast iron hinges that were suitable for hanging any weight of door. Delivered very quickly. Can't recommend enough.”
“As a first time purchaser, I was really impressed with the alue for money prices, and what turned out to be high quality products. The shipping time was exceptionally fast, and I will certainly be using Tradefit in the future.”
