“The colour of the white hinges was a beige / grey colour. I emailed several times asking to return them, as the returns policy says you have to email and have the return approved first and then a return label will be sent to you. I never received a response so I was unable to return the order”
Hi,
Thanks for your review. We are so sorry to hear that you experienced issues with the hinges and that for some reason we did not pick up your email.
I can confirm that we have now raised the refund of the items.
Apologies again and if we can help any further please do let us know. You can email sales@tradefit.uk (the team are monitoring) or call us on 0203 9242 988.
Kind regards,
tradefit
“Order products I required, very easy to use website, products were dispatched same day (Friday) and arrived in good order on Monday. Products as described, good value and quality. Satisfied customer, will use this company again đź‘Ť”
“Good item, had an issue with my order (my own fault as I didn’t update the basket after changes) but called up, phone answered quickly, order could not be amended however the cancelled the first order (was refunded quickly) and out again. Item arrived quickly the day after. Securely packed. Would highly recommend”
“Delighted with product, price and speed of delivery. The overall shopping experience was first class and I would highly recommend this company. I will definitely be ordering from them again in the future.”
“Brilliant service ordered mid afternoon delivered next day at 10.30 a.m take my hat off to you that is amazing service shame other companies can’t get their act together like you do.
Thank you so much oh and by the way quality products too.”
“Very simple to deal with, delivery was a bit slow for the price. Product was competitively priced and exactly as described, overall a good experience and would highly recommend and I shall use this company again.
Cheers,
Ian”
